Bayut & dubizzle have the unique distinction of being iconic, homegrown brands with a strong presence across the seven emirates in the UAE. Connecting millions of users across the country, we are committed to delivering the best online search experience.
As part of Dubizzle Group, we are alongside some of the strongest classified brands in the market. With a collective strength of 8 brands, we have more than 160 million monthly users that trust in our dedication to providing them with the best platform for their needs.
Requirements
In This Role, You Will:
- Support the Operations team with daily administrative and operational tasks.
- Maintain accurate client, transaction, and operational records in the CRM system.
- Assist with processing customer orders and verifying the accuracy of the submitted information.
- Follow up with customers and internal teams to ensure that requests and issues are resolved promptly.
- Support the onboarding process for new clients and ensure that all required information is collected.
- Coordinate with departments such as Sales, Finance, Marketing, and Customer Service to support smooth operations.
- Assist in preparing regular reports on operational performance, customer feedback, and service issues.
- Help classify customer profiles, including B2B, B2C, and C2C customers.
- Support payment follow-ups and maintain accurate payment records.
- Develop a strong understanding of the company’s products, services, systems, and operational procedures.
- Identify operational challenges and suggest opportunities for process improvement.
- Complete assigned tasks and meet the agreed internship objectives and performance expectations.
- Follow company policies, procedures, and data-confidentiality requirements.
Qualifications:
- A senior-year university student or recent graduate with a bachelor’s degree in business administration, operations management, supply chain management, or a related field.
- Strong interest in marketing, branding, customer engagement, and campaign development.
- Good written and verbal communication skills.
- Basic understanding of marketing principles, customer behavior, and market research.
- Familiarity with social media platforms and digital marketing channels is preferred.
- Basic knowledge of marketing and analytics tools is an advantage but not required.
- Creative mindset with the ability to contribute new ideas and solutions.
- Strong organizational and time-management skills, with the ability to manage multiple tasks and meet deadlines.
- Attention to detail and a commitment to producing high-quality work.
- Ability to work both independently and collaboratively within a team.
- Proactive attitude, willingness to learn, and openness to feedback and new challenges.
Benefits
- Ability to contribute to a platform used by more than 5M users in UAE and other platforms in the region.
- Strengthen your resume and build your network.
- Opportunity to find a full time career with the region's leading organization.
- Working in a multicultural environment with over 50 different nationalities
- Access to the Learning & Development tools and courses provided by the company.
- Hands-on experience in digital marketing, SEO, content creation, and content management systems.
- Mentorship and guidance from experienced marketing professionals and web developers.
- Opportunity to contribute to real projects and make a meaningful impact.
- Networking opportunities with industry professionals.
- Potential for future career advancement within the company.
Bayut & dubizzle is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.