As an Engineering Technician II, you will perform intermediate-level maintenance and repair work across multiple trade disciplines, including plumbing, electrical, HVAC, carpentry, and pool operations. This role requires strong troubleshooting skills, the ability to work independently, and a commitment to maintaining Westgate's high standards of quality and guest service.
In this role, you demonstrate Westgate's core values of Passion, Integrity, and Work Ethic in every interaction.
What You'll Do as an Engineering Technician II:
• Complete preventative maintenance, engineering projects, guest service requests, and resort improvement tasks.
• Troubleshoot and repair plumbing systems, including fixtures, piping, and water-related equipment.
• Diagnose and repair basic electrical components, including receptacles, switches, lighting, and ballasts.
• Troubleshoot and repair household appliances, HVAC systems, and building fixtures.
• Perform carpentry, drywall, painting, texturing, flooring, tile, grout, and finish repairs.
• Maintain pools, spas, and water features, including water chemistry and preventative maintenance.
• Utilize maintenance management software (HotSOS and other applicable systems) to manage work orders.
• Assist with inventory management and ensure tools and materials are available for assigned work.
• Safely operate hand tools, power tools, ladders, lifts, and other maintenance equipment.
• Identify and report safety hazards while following all company safety procedures.
• Communicate professionally with guests, team members, and leadership to resolve maintenance concerns.
• Perform other duties as assigned.
What You Will Bring as an Engineering Technician II:
• One (1) to three (3) years of engineering, maintenance, or skilled trades experience in a resort, hospitality, or commercial environment.
• High school diploma or equivalent required.
• Valid driver's license required.
• Certified Pool Operator (CPO) certification required, or the ability to obtain it if required by the resort.
• Working knowledge of plumbing, electrical, HVAC, appliance repair, carpentry, painting, flooring, and general building maintenance.
• Ability to perform basic HVAC diagnostics and preventative maintenance.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently while managing multiple priorities in a fast-paced environment.
• Basic computer skills and experience using maintenance management software preferred.
Requirements:
• Ability to safely operate hand tools, power tools, ladders, scaffolds, lifts, and other maintenance equipment while using appropriate PPE.
• Ability to regularly lift, push, pull, and move up to 50 pounds.
• Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, and elevated work areas.
• Must be available to work weekends, holidays, and flexible schedules as needed.
• Required to pass a background check, drug test, and provide proof of eligibility to work in the United States.
• Must uphold Westgate Resorts' standards of professionalism, integrity, safety, and guest service.
Why Westgate?
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents After 1 Year of Service
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying. This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.