ZEISS in India ZEISS in India is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics. ZEISS India has 3 production facilities, R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, ZEISS’ success story in India is continuing at a rapid pace. Further information at ZEISS India. For our new and state-of-the-art SAP Datacenter in the Microsoft Azure environment need Senior Workload Automation Expert for taking over the global operation of our new and modern Automation and Monitoring Center. Member of the CIT India Digital Core (DOI) with focus on SAP Ensuring appropriate technical system documentation Implement service requests by executing data reloads, performing administrative tasks, making minor application changes Implement changes to local / regional applications Proper daily handover to Germany, Management of incidents, resolve technical incidents focusing on world wide users SAP workload automation expert with SAP Basis 5+ years of experience Delivery of the global (EMEA, APAC, AMER) and business critical Workload Automation services, ensuring alignment with business demand and within agreed SLAs. Ensure the delivery of the SLA 1 Class Support for the Workload Automation Service. Maintain and improve the operational model of our Workload Automation Tool (preferably Redwood and from other providers, e.g. Broadcom UC4). Leading Migration Projects in the Workload Automation domain. Keep documentation up to date, ensure there is connection/process between all services and minimal overlapping between services delivered within different teams in Workload Automation domain. Identify potential risks to service delivery and develop strategies to mitigate these risks, ensuring business continuity and minimal disruptions. Continuously assess and enhance Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency. Keep close contact with external parties associated with the Workload Automation domain. Drive the Workload Automation strategy – bring service overview to the table, follow and steer service transformation where needed Develop and communicate work instructions within the Workload Automation domain Design and develop technical and operational processes in the Workload Automation domain. SAP Basis expert with 5+ years of experience in SAP Basis. Experience on S/4 HANA and Cloud Enviroment preferably Microsoft AZURE System refresh, System copy, SAP Backup & Recovery SAP Support Pack upgrades, SAP Kernel upgrades and deployment of Add-on components using SPAM/SAINT Further development and automation of the products and services used Operation and monitoring of data center and cloud structures (SAP systems, databases, operating systems, networks) Monitoring and optimization of the SAP systems, databases, operating systems and networks in operation with regard to performance, availability and stability 2nd and 3rd level analysis and troubleshooting as well as processing of requests from internal partners Provision of commissioned data center and cloud solutions to internal partners Your ZEISS Recruiting Team: Saptarshi Chowdhury Step out of your comfort zone, excel and redefine the limits of what is possible. That’s just what our employees are doing every single day – in order to set the pace through our innovations and enable outstanding achievements. After all, behind every successful company are many great fascinating people. In a spacious modern setting full of opportunities for further development, ZEISS employees work in a place where expert knowledge and team spirit reign supreme. All of this is supported by a special ownership structure and the long-term goal of the Carl Zeiss Foundation: to bring science and society into the future together. Join us today. Inspire people tomorrow. Diversity is a part of ZEISS. We look forward to receiving your application regardless of gender, nationality, ethnic and social origin, religion, philosophy of life, disability, age, sexual orientation or identity. Apply now! It takes less than 10 minutes.