Why choose Logicalis? As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability. We strengthen our purpose: to design, support, and execute our customers' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis’ positioning as well as our strategic vision for growth. Responsibilities: Provide onsite support to troubleshoot and remediation for following technology: Network Infrastructure, Wireless connectivity and Printer Driver Issues Assist in the following technology: System Infrastructure, Meeting Room Booking System (app), Door Access System [Key Card, Facial Scan, QR Code], Booking System (app), Skype & Microsoft Exchange and Printing Facility Provide technical assistance and support for users Conduct routine maintenance Minor network changes and setup (eg. new SSID creation, configure new network point, etc.) Training (Policies & End User Computing Policies) Review of user access to ensure dormant/obsolete user accounts are removed or made inactive in the system in a timely manner following appropriate authorization Maintain & ensure site documentation are up to date Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you Work closely with various team of engineers for troubleshooting. Qualifications: Role is opened to fresh graduates (NITEC, Higher NITEC, Diploma, Etc..) Graduates in relevant fields of studies (IT, Infocomm, Com Science, Etc..) People with 0 to 1 year of IT related working experience are welcomed to apply. Looking for candidates will a strong interest/passion to learn and grow in the technology space. Candidate should be customer oriented and able to communicate in a clear and concise manner. Candidates should be willing to perform after office hours activities and standby duties Existing knowledge/certification for network operations including network, wireless, security technologies will be an added advantage. Interested applicants please submit your application with your expected salary and notice period to be considered for the role. We regret that only shortlisted candidates will be notified. As part of any recruitment process, we collect and processes personal data relating to job applicants. We are committed to being transparent about how we collect and use that data and to meeting our data protection obligations. By applying to this post and sending us your resume, you agree to the collection, use and/or disclosure of your personal data in the manner as set out in our Data Protection Notice for Job Applicants which can be found Logicalis is committed to protecting your privacy. Click below to view the data protection notice. https://ap.logicalis.com/sites/default/files/2022-10/PIMS-A7.3-01%20Attachment%20I%20DP%20Notice%20for%20Job%20Applicants_updated9sept22.pdf Logicalis is an international solutions provider of digital services currently accelerating the digital transformation of its 10,000 customers around the world. Through a globally connected network of specialist hubs, sector-leading experts (in education, financial services, government, healthcare, manufacturing, professional services, retail and telecommunications) and strategic partnerships (including Cisco, Microsoft, HPE, IBM, NetApp, Oracle, ServiceNow, and VMware), Logicalis has more than 6,500 employees focused on understanding customer priorities and enhancing their experience. As Architects of ChangeTM, Logicalis’ focus is to design, support, and execute customers’ digital transformation by bringing together their vision with its technological expertise and industry insights. The company, through its deep knowledge in key IT industry drivers such as Security, Cloud, Data Management and IoT, can address customer priorities such as revenue and business growth, operational efficiency, innovation, risk and compliance, data governance and sustainability. Logicalis Group, with annual revenues of $ 1.5 billion annually, maintains operations in Europe, North America, Latin America, Asia Pacific and Africa and is part of Datatec Group, which is listed on the Johannesburg Stock Exchange (JSE:DTC), with revenues of more than $ 4.1 Billion.

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