Customer Tax Compliance Officer We are looking for a new colleague whose primary responsibility is to safeguard ING NL from Customer Tax Compliance risks. It concerns a full-time position located in Bratislava. Your key activities will include monitoring the compliance with the regulations of Financial Account Tax Compliance Act (FATCA), Common Reporting Standard (CRS), US withholding tax & information reporting (including Qualified Intermediary (QI). Topics also in scope are Customer Tax Integrity (CTI), including CESOP, MDR and DAC6/7, and Spanish tax law. The team You would be joining the Advisory & Control team of the Compliance ING NL department which is located in Amsterdam, while working remotely from Bratislava. This team currently exists of 15 Financial Crime Compliance (FCC) Specialists and Customer Tax Compliance Specialists. Roles and responsibilities Your main roles and responsibilities are to: Maintain expertise and in-depth subject knowledge and understanding of good practice and procedures of the aforementioned regulations; Act as subject matter expert, including as a local Compliance/1LoD escalation point and advising and assessing on FATCA/CRS/USW assessments of a products; Review RT NL and WB NL FATCA and CRS reportable information prior to filing; Ensure that local regulatory updates and new local regulations are monitored and communicated, including impact analysis; Review, challenge and provide input to local ING NL (WB and Retail) processes, procedures, work instructions, and guidance documents and ensure alignment with ING Policies and global standards; Advise, approve, monitor and follow-up on open audit items, issues, events, (one off) waivers, deviations and expert advice conditions; Advise 1st Line/ODCR on the risk and control framework, including the RAC process (e.g. assess risk applicability, determine inherent and residual risk levels, assess control applicability and perform gap analyses) to ensure compliance and effective risk management; Identify key areas for improvement and provide support to implement good practice; Participate in relevant projects; Providing input to the FCC QA team and taking action on QA outcomes; Conducting and supporting second-line monitoring activities; Develop and maintain relationships with management and other relevant stakeholders. Display interest in all aspects of FCC compliance. Broaden your knowledge in this field and participate in KYC/FEC activities and projects. How to succeed We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. Effective oral and written communication skills; Excellent communication skills and fluent in English; Focus and attention to detail; Profound analytical thinking; Ability to make sound decisions and judgments in a timely manner; Experience with all tax transparency regulations (FATCA, QI, CRS and US withholding); Background in financial services; Excellent knowledge of compliance concepts, with 3-6 years of experience in FATCA/CRS/USW and/or the KYC/FEC domain; An academic degree in a relevant discipline, preferably in (tax) law or (fiscal) economics; Strong personality, thoroughgoing and hands-on, with the ability and eagerness to learn; Strong stakeholder management skills regarding content, expectations, quality and timelines; Display an independent stance and the ability to take bold decisions; Organized, with the ability to meet tight deadlines; Knowledge of ING NL processes is a plus. Rewards and benefits We want to make sure that it’s possible for you to strike the right balance between your career and your private life. The benefits of working with us at ING include: Supplementary Pension Saving (3rd pillar) Contribution to Life Insurance Sick Days (3 days per calendar year) Salary compensation during illness Extra holiday days (up to 5 days) Multisport Card Hybrid working Personal growth and challenging work in international environment An informal working environment with innovative colleagues About us Curious about how ING empowers people and businesses to move forward? Discover what we do and what we can offer you. Questions? Contact the recruiter attached to the advertisement. Want to apply directly? Please upload your CV and motivation letter by clicking the ‘Apply’ button. We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Customer Tax Compliance Officer.

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