Position Summary The HR Partner, EMEA is responsible for delivering a professional, responsive and commercially focused HR service across the EMEA region. Working closely with the Head of HR, the role will become the primary operational HR partner for managers and employees across the region following a full handover of day-to-day HR activities. The majority of employees supported by this role are located in France and Belgium, with additional employees and workers based across other EMEA jurisdictions through external employers of record. As such, the role combines regional HR operational ownership with business partnering support, to help ensure local practices remain aligned with Quortex and Lumine Group standards. This is a hands-on generalist position suited to an experienced HR professional who enjoys close partnership with managers, takes pride in operational excellence and is interested in expanding their international HR experience within a growing global technology organisation. Key Responsibilities HR Operations & Employee Lifecycle • Own day-to-day HR operations across EMEA, with particular focus on France and Belgium. • Manage onboarding, employee changes, promotions, transfers, leave administration and offboarding activities. • Administer employment documentation and ensure accurate employee records. • Maintain data integrity within Workday and associated HR systems. • Ensure delivery of a consistent and positive employee experience throughout the employee lifecycle. Employee & Manager Partnership • Act as a trusted HR contact for managers and employees across the region. • Support managers with employee relations, performance, attendance and policy matters. • Partner with leaders to identify people priorities and support business objectives. • Assist with annual performance, talent and compensation processes. Payroll, Benefits & Vendor Management • Work closely with payroll providers and Finance teams to ensure accurate processing of employee changes. • Coordinate benefits administration and manage relationships with external providers. • Support employees with payroll and benefits-related enquiries. • Ensure effective coordination with local employing entities and external service providers. France & Belgium HR Support • Act as the primary HR contact for employee representative bodies, leading CSE consultations, coordinating meetings, preparing supporting documentation and ensuring appropriate follow-up of actions. • Lead employee relations matters across France and Belgium, including disciplinary processes, grievances, performance management, absence management and employee exits. • Support implementation of locally compliant policies and employment practices. • Coordinate employment documentation and local HR processes. Projects & Continuous Improvement • Partner with the Head of HR on HR integration, harmonisation and transformation initiatives. • Support policy development and implementation activities. • Identify opportunities to improve processes, systems and employee experience • Support organisational change initiatives, and workforce transformation projects where required. • Produce workforce reporting and HR analytics as required. Skills & Competencies • Strong relationship-building skills. • Excellent communication skills in French and English. • Customer-focused approach. • Strong organisational and planning ability. • Attention to detail and operational excellence. • Ability to work independently whilst collaborating effectively within a global team. • Strong judgement and problem-solving capability. • High level of integrity and professionalism. Experience Requirements We recognise that strong candidates may not meet every requirement listed below. If your experience is broadly aligned and you're excited about the opportunity, we encourage you to apply. We're particularly interested in candidates who bring: • HR Generalist or HR Partner experience in an international organisation. • Strong practical knowledge of French employment practices. • Wider European HR experience highly desirable. • Experience supporting managers with employee relations and people management matters. • Experience coordinating payroll and benefits administration. • Experience working with external providers and multi-country employment structures. • Experience supporting organisational change or integration activities would be advantageous. • Fluent French and English. • Experience with Workday or a comparable HRIS platform. • Experience within a technology or software business would be advantageous. Our mission is to empower our customers to grow their business through video innovation. From creating new revenue opportunities, cutting costs, transitioning to IP, and reducing the complexity of delivery at scale, we solve our customers’ biggest challenges. Broadcasters, media companies, telcos, operators and streaming providers partner with us for our proven innovations, including AI and just-in-time SaaS, that bring intelligence to workflows as needed. Across cloud-native, hybrid and on-prem environments, our end-to-end solutions simplify operations and help customers optimize video seamlessly. Notice Regarding Fraudulent Job Postings At Quortex, we are committed to ethical recruitment practices and the protection of job seekers from fraudulent activity. Quortex is committed to ethical recruitment practices, and all job postings on our official website represent active hiring needs. If you suspect a posting is fraudulent, please report it directly through our website. While we take reasonable steps to ensure the accuracy and legitimacy of our job postings, Quortex assumes no responsibility or liability for fraudulent activity carried out by third parties impersonating our organization.

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