Job Description: Customer Manager - Walmart Omnichannel, Confectionery Bentonville, AR The Customer Manager, Walmart-Omnichannel, Confectionery is the omni-channel subject matter expert supporting the largest digital business within Mars Snacking. This role leads Walmart’s Online Pickup & Delivery (OPD) strategy and omni growth plans, driving digital performance through best-in-class digital shelf execution, content optimization, pricing and promotion strategy, and seamless omni-integration. Operating in a fast-evolving environment, this role requires a self-starter who thrives in ambiguity, builds new capabilities, and operates with a strong ownership mindset. What are we looking for? Bachelor’s Degree 5+ years in Sales, Marketing, eCommerce, or Omni/Digital roles within CPG or retail Experience managing large, complex retail customers Strong understanding of syndicated data and digital performance metrics Digital commerce or OPD experience preferred Proven self-starter comfortable operating in ambiguity Strong ownership mindset with ability to influence cross-functional partners What would be your key responsibilities? Lead Walmart Omni Strategy: Own development and execution of OPD and omni-channel plans that drive digital growth and category leadership Drive Digital Shelf Excellence: Partner cross-functionally to optimize assortment, search visibility, content quality, digital shelving, pricing, and promotions Accelerate Digital Growth: Identify and execute opportunities to expand online penetration, improve conversion, and enhance digital shopper experience Influence Through Insights: Deliver data-driven recommendations that create mutual value and strengthen category performance Build & Scale Capabilities: Establish new processes, tools, and ways of working that improve omni execution and digital performance Execute with Excellence: Lead new item launches and ensure flawless execution of customer plans Represent the Voice of the Customer: Translate customer insights into internal strategy and action What can you expect from Mars? Work with over 150,000 diverse and talented Associates, all guided by The Five Principles. Join a purpose driven company, where we are striving to build the world we want tomorrow, today. Best-in-class learning and development support from day one, including access to our in-house Mars University. An industry competitive salary and benefits package, including company bonus. Mars does not sponsor visas for this role. This position is not eligible for relocation benefits. Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.

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22 Oct, 2026

Mars

Human Intelligence Manager

USA-Illinois-Chicago

Salary not listed

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