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IT On-Site Team Leader LATAM About the Role At Essity, we break barriers to well-being. We are looking for an IT On-Site Team Leader LATAM to lead our regional on-site support organization and ensure reliable, efficient, and user-focused IT services across Latin America. In this role, you will combine people leadership, operational excellence, and technical expertise to support Essity’s manufacturing sites and offices while driving alignment with global IT strategies and standards This position is part of an international global team and will support the delivery of GSC IT On Site services to our manufacturing sites and distribution centers in different countries in Latin America Region and different business areas. What You Will Do Lead, coach, and develop a distributed team of On-Site IT Support professionals across LATAM. Ensure compliance with SLAs, incident resolution targets, and service delivery standards. Oversee IT infrastructure support activities, including end-user services, hardware, connectivity, and network-related issues. Partner with site leadership, business stakeholders, and global IT teams to address operational needs and drive continuous improvement. Support the implementation of global IT initiatives, processes, and governance standards. Participate in the resolution of critical incidents and complex technical issues when required. Coordinate on-call support activities and ensure business continuity across locations. Travel occasionally to regional sites and global meetings as needed. Who You Are Bachelor’s degree in Computer Science, Information Technology, Business Informatics, Engineering, or a related field. At least 3 years of experience leading technical or IT support teams. Experience supporting IT operations within manufacturing or industrial environments. Knowledge of infrastructure, end-user support, workplace technologies, and IT service management. Experience managing budgets and technology-related investments. Strong leadership, communication, stakeholder management, and collaboration skills. Results-oriented mindset with the ability to operate effectively in a fast-paced and complex environment. Proficiency in Microsoft tools, including Excel, Word, PowerPoint, and SharePoint. Fluent English and Spanish, both written and spoken. Availability to travel up to 30% across the region. What We Can Offer You Our purpose, Breaking Barriers to Well-Being, provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity, you'll feel valued, empowered to grow, and challenged to achieve business results in a collaborative and open atmosphere. Innovate for Good | Excel Together | Be You with Us Application End Date: 28 oct 2026 Job Requisition ID: Essity265277 Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!
Essity
Monterrey, Mexico
IT On-Site Team Leader LATAM.
ON-SITE