Job Description To provide expertise in the management and centralised control of screening information To enable compliance by managing the screening information appropriately and providing access to appropriate users so that the Bank is protected from regulatory and compliance risk Perform work duties in a manner where additional costs are not incurred Cultivate and manage objective working relationships with a variety of stakeholders Ensure that delivery is accurate, timeous and of an acceptable standard Know and understand customer needs in order to deliver a quality service Establish a sound risk management culture through awareness to influence behaviour and drive the importance of compliance Resolve all customer queries efficiently, and within agreed timelines Manage relationship with various vendors and list/system suppliers Monitor adherence to SLAs and the quality of services/goods provided Use expertise to advise internal clients on required screening tools and systems Assess screening trends within the Group and externally within the industry and FCR to advise the Group Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 24/10/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

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