Our client is a growing digital media company that creates short-form video and visual content using the latest AI tools. Their small, creative team moves fast and holds a high bar for quality and consistency. They value reliability, open communication, and people who take pride in their craft.
Why does this role exist?
The Video Compliance Specialist reviews creator-submitted videos to make sure they meet brand requirements, campaign guidelines, and content briefs. This role exists to catch violations quickly and consistently, give creators clear feedback they can act on, and help future submissions come in right the first time.
Video Review & Compliance Checks
Review approximately 100-150 videos per day, targeting around 15 videos per hour
Check submissions against brand policies, campaign requirements, content briefs, and review guidelines
Identify and flag violations, inconsistencies, or content that doesn’t meet the required standards
Creator Communication & Feedback
Explain flagged violations to creators when they question a decision or ask for clarification
Give clear, constructive feedback on what was incorrect and how the content can be improved
Handle questions and disagreements professionally, using sound judgment and common sense
Documentation & Consistent Decisions
Document review outcomes and flag issues according to the team’s procedures
Apply guidelines consistently across creators, videos, and campaigns
Escalate unclear or complex cases to the manager when additional guidance is needed
Team Collaboration & Learning
Learn the team’s content policies, brand guidelines, and review criteria
Participate in team check-ins and video meetings with camera on
Ask questions early when a guideline is unclear [confirm: inferred from the training and escalation notes]
Required:
Strong English comprehension and written communication skills
Excellent attention to detail, with consistency on repetitive review work
Sound judgment, critical thinking, and the ability to explain decisions clearly
Ability to work toward daily review targets without compromising accuracy, and to handle creator questions and disagreements professionally
Reliable attendance and accountability, willingness to join video meetings with the camera on, and the ability to work Monday to Friday during the scheduled hours
Your superpowers are...
Technical
Reviewing content against written guidelines, checklists, and briefs
Fast, accurate documentation in trackers or spreadsheets
Clear written feedback that explains the issue and the fix
Experience in content moderation, quality assurance, compliance, or video review
Soft skills
Staying sharp and consistent through repetitive work
Good judgment on gray areas, and knowing when to escalate
Staying calm and professional when a creator disagrees
Explaining a decision without getting defensive
Accountability and dependable follow-through
Being fair and applying the same standard to every creator
WFH Set-Up:
Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.
Internet speed of at least 40MBPS
Headset with an extended mic that has noise cancellation and a webcam
Back-up computer and internet connection
Quiet, dedicated workspace at home
You should apply if...
You’re the person who notices the small detail everyone else misses
You can stay focused and consistent through a full day of review work
You’re comfortable making a call, explaining why, and standing behind it respectfully
You stay calm when someone pushes back and turn the conversation into helpful feedback
You care about fairness and consistency
You’d rather ask a question than guess on an unclear case
You want to grow with a team that will train you on its standards and how to handle creator disputes
What to expect...
Work Setup:
Remote position
Must have a reliable internet connection and a quiet workspace
Required to provide own computer with Intel Core i5 or something similar or higher operating system
