Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. Job Responsibilities: 1. Conduct sales surveillance (callback/call monitoring/mystery shopper) to comply with internal/external policy and regulatory. 2. To ensure the results are formally tracked and reported to manager. 3. Monthly report preparation including regional and location. 4. Handle inspection matters in relation to S&D including RCSA, SCSA, regulatory audit, local audit. 5. Assisting supervisor or other teams with respect to suspicious transaction investigations, gathering financial intelligence. 6. Conduct related regulations/policies training and prepare the materials. 7. Ad hoc task support if necessary. Job Requirements: 1. Overall understanding of banking products and sales. 2. One above year experience in sales surveillance compliance and/or investigative related work is a plus. 3. Background in operations, audit, compliance, or risk management. 4. Good team player with strong communication skill and details-oriented personality. 5. Be able to work under pressure. Location: Dehui B1 Job: Risk Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Senior Officer, Operational Risk Management-Surveillance, Consumer Banking Group.

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