Assists the team with meeting specific targets Job title: Executive - Customer Management Job Description: Ensure efficient and timely processing of transactional tasks Deal with customer queries in a prompt and informative manner Organise individual workload to ensure time-scales are met Raise any issues with Team Leader in good time Coach and guide team members and act as an escalation point if required Location: Pune , India Time Type: Full time Contract Type: Permanent Capita is an AI-enabled business services partner. We work with organisations across the public and private sectors, helping them deliver better, more efficient services. Every day, millions of people rely on services we support across central and local government and regulated industries. We combine technology, data and AI with the expertise and judgement of our people to help clients solve complex challenges and deliver better outcomes for the people and communities they serve.
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14 Aug, 2025
Capita
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