As the Senior Manager - Logistics Optimization, you will report directly to the Head of Logistics Optimization and drive the execution and continuous improvement of fast, reliable, and cost-efficient logistics. You will play a key role in ensuring seamless delivery performance, enhancing customer experience, and supporting the growth of our QCommerce ecosystem across 16 markets in EU, APAC, and Turkey.
In this role, you will set direction for optimizing logistics of our QCommerce verticals, lead complex cross-functional initiatives, and act as a senior thought partner to regional and global stakeholders.
Key Responsibilities:
Define the long-term strategy for QCommerce logistics, translating business and customer needs into scalable solutions and best practices
Influence prioritization and investment decisions through data-driven insights and strong business cases for senior leadership
Act as a senior partner to Product, Tech, and Data teams to shape tools, integrations, and system capabilities
Translate complex operational data into clear insights, strategic recommendations, and executive-ready narratives
Drive large-scale optimization initiatives and continuous improvement programs with measurable impact on cost, speed, and reliability
Own end-to-end delivery performance, service levels, and cost efficiency, proactively identifying risks and opportunities
Coordinate closely with regional and local logistics and QCommerce teams to ensure consistent execution and alignment of initiatives
7+ years of proven experience in logistics, operations, or similar roles within tech, mobility, or delivery industries
Demonstrated success leading complex, multi-market operations or optimization initiatives at scale
Data-driven approach to problem-solving, with the ability to structure ambiguous problems and drive data-backed decisions; experience with self-serve analytics tools (e.g., Tableau, Looker) and SQL proficiency required
Proven leadership, stakeholder management, and communication skills, with experience influencing senior stakeholders
Strong cross-functional collaboration skills, with experience working across diverse markets and teams
Comfortable challenging the status quo, adaptable and dynamic, thriving in fast-paced operational environments
Excellent proficiency in spoken and written English
Bachelor’s or Master’s degree in Computer Science, Mathematics, Engineering, Economics, or another quantitative/STEM-related field is a plus
Why foodpanda?
Big impact, broad horizons: Shape initiatives across 16 markets in an evolving, growth-minded business.
Good people, good ideas: Work with supportive leaders and collaborative teammates who empower you to make a difference.
Flexibility with connection: Enjoy hybrid working alongside diverse, international colleagues.
Work perks with a little extra: From free pizza and pandapro to food vouchers, flexible benefits and equity opportunities.