Daily operations
Run a fixed daily rhythm covering floor walk, shift huddle, KPI review, receiving oversight, dispatch supervision and end-of-day handover.
Oversee inbound receiving, putaway, picking, QC and dispatch so stock reaches dark stores on time and in full.
Escalate issues the same day to the Distribution Center Lead instead of letting them accumulate.
Store transfers and fill rate
Ensure every requested quantity is sent against its Store Transfer (ST) reference and every ST is completed.
Keep cancelled and reverse STs at zero by clearing pending and aging STs before they become cancellations.
Check the running fill rate through the day and intervene early if it is trending below target.
Inventory integrity
Own the monthly cycle count of all SKUs, split into a daily count plan with minimal discrepancy.
Personally review and approve every cycle count adjustment, so you know about each one.
Enforce Location Based Inventory (LBI) so pickers always know where a product is, with full compliance.
Share the list of SKUs expiring within 60 days with the commercial team in the first week of each month, so discounts can reduce shrinkage.
Quality, invoices and reporting
Ensure QC checks are logged on every dispatch.
Resolve quantity mismatches and upload invoices to the shared drive daily before 8 PM.
Send a daily end-of-day KPI report and a monthly scorecard to the Distribution Center Lead.
People
Lead, coach and set standards for supervisors and floor staff, including attendance, shift planning and training of new joiners.
Build competence in each role at the DC, from supervisors to the inventory team.
Bachelor's degree in supply chain, logistics, business or a related field.
2+ years in warehouse, distribution or inventory operations, including 2+ years managing supervisors and large floor teams.
Proven track record in inventory accuracy: cycle counts, discrepancy investigation and shrinkage control.
Strong working knowledge of Excel or Google Sheets for daily KPI tracking and reporting.
Discipline to follow a fixed daily routine, with sound judgment on when to escalate.
Willingness to work on-site in a high-volume, time-sensitive environment, including peak days.