Job Description: Business Overview Rakuten Group's mission is "to empower people and society through innovation." Rakuten Group offers over 70 services across a wide range of fields, both domestically and internationally. These include internet services such as e-commerce, travel, and digital content; FinTech (financial) services like credit cards, banking, securities, e-money, and smartphone payment apps; mobile services including a mobile carrier business; and even professional sports. By organically linking these services around a membership-based system, primarily for Rakuten members, the company has created a unique "Rakuten Ecosystem" unlike any other. Department Overview We are a department dedicated to HR for the mobile-related business, a key focus area within Rakuten Group. Our team of approximately 60 HR professionals provides comprehensive support across all HR functions, including talent management, recruitment, training and development, performance evaluation, labor relations, and HR Business Partnering (HRBP). Working in close collaboration with Rakuten Group headquarters, we are in an environment where we can provide end-to-end support, from investigating and analyzing HR challenges specific to the unique workplace environment of the mobile business (considering the mobile market, store operations, and global development environment and talent composition), to planning and implementing solutions, managing operations, and facilitating workplace communication. Position: Why We Hire We are looking for an individual who can join us in driving all aspects of talent development and organizational development, accelerating the growth of our organization. Position Details 1. Organizational & Talent Development Group You will be responsible for all aspects of talent development and organizational development that accelerate the growth of our organization. Talent Development Planning and Execution- Planning, operating, measuring the effectiveness of, and improving various training programs, such as new employee training, layered training, and selective training. Organizational Development- Conducting and analyzing organizational surveys, identifying issues, and planning and supporting the execution of improvement measures. Talent Management- Supporting the operation of the performance appraisal system, career development support, and succession planning. Other-Promoting English language proficiency, enhancing Japanese language skills, and planning and executing measures to vitalize internal communication. Work Environment RMI Human Resources Department (Total)- Approximately 60 members Organization & Talent Development Group-Approximately 3 members Mandatory Qualifications: ‐ 2+ years of HR experience - Basic Office software skills - Business-level Japanese proficiency Desired Candidate Profile Strong communication skills that facilitate teamwork and collaboration with other departments. Ability to quickly adapt to changing environments and new challenges. Desired Qualifications: - Knowledge and experience in organizational development, talent development, and talent management. - Ability to analyze problems and propose/implement effective solutions. - Experience working collaboratively with people from diverse backgrounds, including different nationalities, religions, and genders. - Experience as a training instructor or facilitator. - Business communication skills in English. Other Information: Additional information on Location Rakuten Crimson House (Tokyo), Shinjuku Eastside Square (Tokyo) *Please note that the scope of changes to the place of employment may include reassignments or transfers both domestically and internationally. Additional information on Secondment You may be seconded in accordance with secondment regulations. Additional information on English Qualification TOEIC score of 800 or higher (or proof of equivalent English proficiency, or a university degree or higher from an English-speaking country). Proof of qualification is required by the time of the offer letter. If you do not have a score or certificate, we will arrange for you to take a TOEIC IP test organized by our company during the selection process. #corporate #HR #GA #CorporateCommunications #operationdiv Languages: English (Overall - 2 - Intermediate)、 Japanese (Overall - 3 - Advanced) Looking for members to join our mobile phone business “They cannot succeed if they step into the field at this late date” Some people say Rakuten is reckless in trying to enter the mobile communications business. However, innovation is realized if we succeed when something seems impossible. At Rakuten, we think the world changes when we achieve such changes. Because our history has always been a series of innovations since our establishment. Launching a communication carrier is an opportunity that we have once in our lives. Crack open the current communication industry. Blow new wind into life. Why not create innovation with us? Why not do something big? Job Opening: Regular Employee Company Name Rakuten Mobile, Inc. Qualifications [Required] TOEIC score of 600 or equivalent English proficiency/skills. Rakuten Group Englishnization Rakuten Mobile, Inc. aims for all employees to achieve a TOEIC score of 800 or higher, in line with Rakuten Group, Inc.'s Englishnization policy. As a first step, a TOEIC score of 600 (or equivalent English proficiency) is required for mid-career hires. Job Responsibilities [Upon initial hiring] Varies depending on the position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period No fixed term Probationary Period Yes (3 months) The probationary period may be extended at the company's discretion. Employment conditions will not change during the probationary period. Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Monthly salary: JPY300,000 ~ (Breakdown: Base salary JPY 227,848 + fixed overtime pay for 40 hours JPY 72,152) The above is the minimum salary offered for mid-career hires. Overtime work exceeding 40 hours per month will be paid separately as overtime allowance. Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Reviewed in January and July based on company performance and individual evaluation. Bonus Yes Paid in June and December based on company performance and individual evaluation. Stock Option Plan Yes Retirement Allowance Yes Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc. Job Opening: Fixed-term Employee Company Name Rakuten Mobile, Inc. Qualifications Varies depending on the recruiting position. Job Responsibilities [Upon initial hiring] Varies depending on the recruiting position. The scope of work changes may include assignments to other duties determined by the company based on directives, etc. (If a transfer is ordered in accordance with the secondment regulations, the duties will be those of the seconded company.) Contract Period Fixed term Maximum contract renewal period: Yes (The total contract period is 5 years, starting from the initial employment contract date.) Probationary Period None Work Location [Upon initial hiring] Headquarters (Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo), and other business sites. The scope of work location changes may include reassignments or transfers to locations nationwide and overseas. If remote work is partially permitted, the work location will be the remote work location approved by the company. The work location at the time of hiring will be communicated in the job description for each position and the offer letter. As a measure against passive smoking, smoking is prohibited on the premises of Rakuten Crimson House (however, this may vary depending on the business site). Working Hours Standard working hours: 9:00 AM - 5:30 PM On days when Rakuten Group morning meetings are held, the prescribed working hours will be 8:00 AM - 4:30 PM. Prescribed working hours are 7.5 hours, with a 1-hour break. A flextime system is partially applied. Core time: 11:00 AM - 3:00 PM (8:00 AM - 12:00 PM on morning meeting days) Some positions may differ from the above; details will be specified in the offer letter (e.g., application of discretionary labor system). Overtime work or work on holidays may be instructed. Holidays/Leave/Absence Complete two-day weekend system (Saturday and Sunday) and national holidays Summer vacation, New Year's holiday, annual paid leave, menstrual leave, special leave (condolence, volunteer, etc.) Maternity leave, childcare leave, family care leave Some positions may differ from the above; details will be specified in the offer letter. Salary Determined individually based on experience, etc. Commuting allowance will be provided (conditions and maximum amount apply). Salary Increase Yes Upon contract renewal, a salary revision may be proposed based on the most recent evaluation. Bonus May be paid taking into account company performance, general economic conditions, and work performance/abilities. Stock Option Plan None Retirement Allowance None Insurance Employees' Pension Insurance, Health Insurance, Workers' Accident Compensation Insurance, Employment Insurance, etc. Benefits Cafeteria (breakfast, lunch, dinner generally free) Employee Stock Ownership Plan English learning support, etc.

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