Job Description: Department Overview This position plays a leading role in "optimizing management processes" to maximize the profitability of our shop business. The successful candidate will be expected to visualize and optimize cost structures, and standardize billing, settlement, and asset management processes, thereby establishing a stable operational foundation free from dependency on specific individuals. The primary mission is to build a "solid back-office framework" that ensures continuous business growth by optimally controlling management resources, including human resources, costs, and assets. Position: Why We Hire With the expansion of the Rakuten Mobile shop business, back-office operations-such as ID management, outsourcing management, billing/settlement, and asset management-are becoming increasingly complex. To stably support business growth, we need to strengthen our organizational structure to continuously standardize management operations, improve operational accuracy, and optimize costs and resources. Therefore, we are hiring additional team members. Position Details In this position, you will drive the standardization of various management operations, cost optimization, and improvement of resource allocation to ensure the stable operation and increased profitability of the Rakuten Mobile shop business. - Driving cost reduction by optimizing ID management and outsourced operations. - Stabilizing operations through the standardization of billing/settlement workflows and rigorous asset management. - Improving productivity by streamlining the division of duties and optimizing resource allocation. - Identifying unnecessary tasks/resources and establishing a framework for continuous improvement. Work Environment Resource Management Team: 5 people Breakdown: 1 Assistant Manager, 4 Members Mandatory Qualifications: - Proven experience in leading operations planning and implementation with a defined scope of responsibility within business operations - Practical experience in administrative or management tasks, such as billing processing, settlement operations, vendor/outsourcing management, ID management, or asset management. - Experience taking ownership of streamlining workflows, reviewing operational rules, standardization, or business process improvement. - Experience collaborating, coordinating, and confirming details with multiple related departments and external vendors to execute tasks accurately. - Experience managing data/metrics, tracking progress, and organizing issues using Excel or various management tools. Desired Qualifications: - Experience in accounting-related operations. - Experience in back-office operations, such as invoice issuance. Other Information: Additional information on Location Japan, Tokyo Additional information on Transfer Yes (Possibility of both domestic/international business trips and relocation) Additional information on English Qualification TOEIC score of 600 or higher #corporate #BusinessManagement #groupsalesdiv Languages: English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent) In Japanese, Rakuten stands for ‘optimism.’ It means we believe in the future. It’s an understanding that, with the right mind-set, we can make the future better by what we do today. So we challenge ourselves to evolve, innovate and experiment, to create a better, brighter future for everyone. Today, our 70+ businesses span e-commerce, digital content, communications and fintech, bringing the joy of discovery to almost 1.3 billion members across the world. If you have any trouble logging in, please contact us here Rakuten Group, Inc.: rakuten-recruiting-info@mail.rakuten.com *Please read the Application Requirements(EN) / 募集要項(JP) before applying. Our Diversity & Inclusion Policy and Application Documents Rakuten’s corporate mission is to “contribute to society by creating value through innovation and entrepreneurship.” We foster a culture that provides equal opportunities to those who share this founding philosophy and take on the challenge to transform society, regardless of age, gender, nationality, or any other status. Diversity is one of Rakuten's core strategies and a driving force for innovation. Because of this, you are not required to submit any of the following information in order to apply for our job positions. - Gender - Age - Photo - Nationality* - Information not related to business, such as ideological beliefs, family structure, etc. * For legal compliance, we may ask you about your work eligibility. See the details

Business Management & Operations Planning , Rakuten Mobile Shop Business - Business Management Section , Business Operations Department , Area Business Supervisory Department(GSD).

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