The Business Analyst is a problem solver who plays a critical role in defining and enabling business change. They make a real difference to business success and their influence can impact the way the company operates.
KEY RESPONSIBILITY
- Creating detailed business analysis, outlining problems, opportunities and solutions for a business
- Performing user acceptance testing
- Defines project requirements by identifying project milestones, phases and establishing project budget. Assessing/determining solution requirements and communicating to stakeholders
- Investigates solutions that would fully meet business process needs
- Engage all system users to document processes, software requirements, content management and Business reports
- Process Documentation for existing application and continuous version control
- Requirements documentation to be used by programmers and DBA to construct system
- Analyze and model the business domain to create a complete picture of workflows and technical requirements fulfilled by existing and proposed software
- Define the business problem and primary objectives of new projects
- Identify and validate the key business requirements
- Follow through with continuous improvement efforts
- Application productivity coaching
KEY PERFORMANCE INDICATORS
- Quality delivery of projects and solutions after post project assessment
- 100% Documented business processes and requirements
- Documented business case for critical projects
- Increase in IT Customer satisfaction survey on projects and solution delivery.
- HND or BSc in any background
- Business Analysis certification (CBAP etc.)
- Project Management certification (optional)
- Change Management (added advantage)
- At least 3 years’ experience in business analysis or related field
- Writing of business functional and non-functional requirement documents and business cases
- Experience in understanding user needs and a business outcome approach
- Experience in testing
- Experience working with senior decision makers
Skills
- Proven analytical background
- Advanced skill usage of Microsoft Office Suite
- Strong interpersonal and communication skills
- Excellent planning, organizational, and time management skills.
Knowledge
- Knowledge of software development lifecycle
- Strong knowledge of Software testing
- Strong knowledge of Project Management
- Competency in Microsoft applications including Word, Excel, and Outlook
- Knowledge of Windows operating system & networking
- Knowledge of Databases and reporting
- Use of UML and other modeling tools
Attitude
- Research and creative problem-solving skills
- Excellent listening, interpersonal, written, and oral communication skills
- Self-Driven and enthusiastic