Thank you for your interest in The University of New Orleans. Once you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. You must complete all required portions of the application and attach the required documents in order to be considered for employment. Department Medicaid Support Job Summary Job Description Research and analyze subject matters; gather, organize, and compile information; draft correspondence for LDH Leaders. Provides regular updates regarding administrative project status. Assist with development and implementation of administrative processes and procedures. Review and edit correspondence for accuracy and completeness. Identifies and evaluates state policies in broad and specific categories utilizing state law, federal law, legislative acts, Leader orders, budgets, policy statements, and special reports. Drafts presentations, talking points, Leader briefings and situational reports on current initiatives or new policy, program, or system implementation. Relieves the LDH Leader of a variety of complex and confidential administrative matters in assigned areas. Prepares Leader for any legislative hearings or other key meetings including putting together binders of informational materials needed for Leader to be prepared, informed and successful. Composes and transmits directives or assignments to staff on behalf of the LDH Leader. Composes and types correspondence involving routine and non-routine matters. Disseminates requested information to staff or the public. Receive monthly/annual/ad hoc reports; examine, compile, summarize, and prepare for submission to the Leaders. Answer and screen calls/correspondence related to sensitive and confidential matters and determine appropriate action to be taken. Perform and supervise administrative support activities such as maintaining files and central records, printing and duplicating services, and coordinating with administrative assistant for ordering supplies and equipment, and preparation of travel and personnel forms while adhering to protocol. Monitor LDH Leader calendars and adjust as necessary to address conflicts, scheduling at Leader’s request in coordination with assigned business owner; print calendars and prepare Leaders for the day. Conduct and/or supervise special projects, such as tracking staff assignments and follow up by the due date to compile responses for the LDH Leader, etc. Understand Outlook calendar and LDH internal departmental and external state government organization structure and personnel. Coordinate annual training for Leaders by reminding them of deadlines via Outlook calendar. Prepares confidential Human Resource documents as requested by the Leaders. Enter help desk tickets for LDH Leaders and serve as IT liaison as needed. Assist with onboarding and offboarding of newly hired staff. Coordinates with administrative assistant for scheduling and preparation of interviews for posted positions. Schedule appointments and meetings, including both internal and large-scale cross-divisional meetings: Inform all attending parties of the date, time, location, and objective of all meetings. Ensure dates and times of meetings do not conflict with other appointments and that calendar in Outlook is updated at all times. Collect, prepare, and assemble appropriate materials for attendees prior to meetings. Ensure appropriate equipment is available for the scheduled meeting and is set-up and working prior to the meeting start time (projector, laptop, phone, etc.). Take meeting notes as requested; document action items and follow-up for completion; share action item status updates with appropriate staff. Establish and maintains cordial, effective working relationships with contractors, stakeholders, internal departmental staff, and external agency staff. Collaborate on team projects, providing back‐up support for co‐workers when appropriate and actively supporting group goals. Other duties as assigned from Leaders. QUALIFICATIONS REQUIRED: Bachelor’s degree, or Associate’s degree plus 3 years of professional experience, or 6 years of professional work experience. Minimum 1 year professional experience in federal/state programs, healthcare, or fast paced office environment. Minimum 1 year professional experience reviewing and editing written content for product accuracy, and general proofing/grammar. Proficient working knowledge of Microsoft Office and office equipment. Excellent analytical skills, effective organizational and time management skills. Great attention to detail and follow up. Ability to manage projects, assignments, and competing priorities. DESIRED: Advanced degree. Minimum 2 years of professional experience federal/state programs, healthcare, or fast paced office environment. Minimum 2 years of professional experience reviewing and editing written content for product accuracy, and general proofing/grammar. Minimum 1 year of professional experience with LDH program support. Experience with other Microsoft Office applications, including OneNote, SharePoint, Visio. SALARY: 50-60k Required Attachments Please upload the following documents in the Resume/Cover Letter section. Detailed resume listing relevant qualifications and experience; Cover Letter indicating why you are a good fit for the position and University of Louisiana Systems; Names and contact information of three references; Applications that do not include the required uploaded documents may not be considered. Posting Close Date This position will remain open until filled. Note to Applicant: Applicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials. References will be contacted at the appropriate phase of the recruitment process. This position may require a criminal background check to be conducted on the candidate(s) selected for hire. As part of the hiring process, applicants for positions at the University of New Orleans may be required to demonstrate the ability to perform job-related tasks. The University of New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor. About LSU New Orleans LSU New Orleans is the only R2 public research university in New Orleans, Louisiana, and one of just four public colleges in Louisiana to hold that designation. R2 status opens the doors to competitive federal research grants that flow preferentially to classified research universities. It anchors the university’s power to recruit research-active faculty, to sustain doctor programs of national standing, and to signal to businesses and investors that New Orleans possesses the intellectual infrastructure a knowledge economy demands. Located along Lake Pontchartrain in New Orleans, LSU New Orleans’ research excellence and urban relevance provide an opportunity for the institution to become a leading public research partner in one of America’s most exciting and vibrant metropolitan areas. New Orleans has always faced challenges that call for research driven solutions including coastal land loss, educational achievement gaps, affordability, public safety, and workforce shortages. LSU New Orleans can strengthen its research activity as a tool for public problem solving as well as economic impact by leveraging the scale, reputation, infrastructure, and global reach of the LSU enterprise while remaining deeply connected to the city it serves. With more than 5,500 students and the support of approximately 248 faculty serving the College of Liberal Arts & Human Development, The college of Sciences, The Robert A. Savoie College of Engineering, the Henry Berstein College of Business Administration, and six distinct schools, the campus remains committed to honoring its founding vision and continuing to play a critical role in the region. Opened in 1958 on the site of a former U.S. Naval Air Station as the region’s first fully integrated public university, LSU New Orleans was created after years of coordinated efforts from civic leaders and residents who believed that an accessible public institution of higher education was vital to the city’s future. Located only 15 minutes away from downtown and the French Quarter, the university occupies a 195-acre campus in one of the nicest residential areas of the city.Since its first commencement exercises in 1962, the university has conferred more than 80,000 degrees creating an extensive network of Privateer Alumni that includes prominent local leaders in fields such as business, tourism, athletics, government, and academia. The university is also an important catalyst of socio-economic mobility for the region. Its student body includes a significant share of first-generation students, working students, adult learners, and veterans.The institution has grown from a commuter-oriented campus into a comprehensive urban research university with undergraduate, graduate, and doctoral programs in distinctive academic categories tied to the city and region. Its evolution has been inseparable from the story of New Orleans; an internationally recognized city of creativity, resilience, industry, cultural influence, and global connectivity. As one of the most strategically important cities in America, New Orleans’s economy is rooted in legacy sectors such as energy, maritime commerce, tourism, healthcare, and international trade. Recently, the city has expanded its economic portfolio to include areas such as coastal restoration, film and media production, technology, and advanced manufacturing. The city’s strengths are the university’s opportunities. New Orleans needs talent, civic leadership, resilient infrastructure, healthcare innovation, artists, and entrepreneurs. This combination of culture, commerce and connectivity gives LSU New Orleans a set of dynamic factors that allows it to serve as both an access institution and a problem-solving university as it reinvents itself beginning this summer. LSU New Orleans Welcomes Job Applicants from Varied Backgrounds LSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.