WE TAKE YOU ABOVE BEYOND Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands. Job Responsibilities Operational Responsibilities: Welcome and engage all guests visiting the Infinity Pool. Provide a brief introduction to the available offerings while escorting guests to their dedicated sunbeds. Deliver exceptional service to create memorable experiences for all guests. Set up and maintain sun beds, ensuring they are ready for the next guests. Take and process food and beverage orders. Interact with guests and respond to their inquiries appropriately. Handle guests’ requests and communicate those not directly related to the Infinity Pool to the respective departments, ensuring fulfillment. Ensure the availability of fresh towels and present them to guests. Maintain the towel distribution counter and return bins in a neat and presentable condition. Keep the Infinity Pool deck area clean, presentable and free of discarded towels. Be knowledgeable with the Pool's F&B menu. To be willing and able to assist with taking guest F&B orders and relaying them accurately. Adhere to Company policy for access to the Infinity Pool. Bid all guests a fond farewell upon their departure. Departmental Responsibilities: Be familiar with the local community and major events, making appropriate recommendations to enhance guests' stay. Maintain close liaison with all other departments to understand their operational flow, ensuring seamless guest experiences. Monitor activities in the Infinity Pool and report any suspicious characters, items, or activities to the Manager. Perform administrative duties as requested, such as filing reports. Contribute ideas to improve the operations of Pools & Recreation Job Requirements Education & Certification Minimum Primary level education Experience Prior customer service experience in the same capacity is an advantage Other Prerequisites Excellent guest relations and communication skills. Proficient in spoken and written English. Ability to speak additional languages is an advantage. Strong attention to detail. Comfortable speaking in front of groups. Willingness to work shifts in an outdoor pool environment. Comfortable with exposure to outdoor weather conditions. Capable of working with minimal supervision. Impeccable follow-through with a "Can Do" attitude and mindset. Well-groomed with a professional disposition. Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company. Marina Bay Sands has stood as an architectural marvel and the crown jewel in Singapore’s skyline. Home to the world's most spectacular rooftop infinity pool and approximately 1,850 rooms and suites, the integrated resort offers exceptional dining, retail, and entertainment choices, complete with a year-round calendar of signature events and festivals. As one of the largest players in hospitality, Marina Bay Sands is dedicated to being a good corporate citizen to serve its people, communities and environment. It drives social impact through its community engagement programme, Sands Cares, and leads environmental stewardship through its global sustainability programme, Sands ECO360. The integrated resort has been recognised locally and internationally, receiving over 1,000 awards and accolades to date. Marina Bay Sands is the largest hotel in Singapore to be certified to the Global Sustainable Tourism Council Industry Criteria for Hotels and Accommodations, while Expo & Convention has been named Venue of the Year at the Singapore MICE Awards for two consecutive years. Stay connected with us by clicking "Introduce Yourself" above or creating an account via "Sign In" at the top of the page. You'll receive job alerts when opportunities that match your interests become available.

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