Ready to take your career global? Make your mark at one of the biggest names in payments. We’re looking for a NOC Analyst II to join our ever-evolving Global Network Operations Center team and help ensure the reliability and availability of ACTIVE Network production services in a 24x7 environment. What you’ll own Monitor production applications, infrastructure, cloud platforms, payment services, networks, SSL/TLS certificates and third-party dependencies. Investigate and validate alerts, perform initial troubleshooting, assess service impact and determine the appropriate response and escalation path. Coordinate operational incidents through resolution, engaging technical teams, service owners and third-party vendors when required. Maintain accurate incident records and provide clear, timely incident notifications, status updates, restoration notices and shift handovers. Perform service checks, maintenance monitoring and post-change validation, while contributing to improvements in runbooks, monitoring coverage and shift operations. What you’ll bring Experience supporting production services in a NOC, technical operations or similar 24x7 environment. Strong troubleshooting and analytical skills, with the ability to independently handle standard and moderately complex operational events. Experience with application, infrastructure, cloud, network or service monitoring and incident management. Strong written and verbal communication skills, with the ability to provide clear incident updates and coordinate across technical and business teams. Strong attention to detail and the ability to manage priorities, follow escalation procedures and maintain accurate operational documentation. It’s a bonus if you have Experience supporting payment platforms, cloud services or other high-availability, customer-facing production environments. Knowledge of SSL/TLS certificates, network fundamentals and third-party service dependencies. A continuous-improvement mindset, with experience contributing to runbooks, monitoring processes or operational practices. About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.

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