Summary of This Role The Partner Solutions Lead is responsible for defining and delivering the SMB Partner Solutions strategy across the UK & Ireland, acting as the product lead for partner-facing propositions and experiences. Working closely with our banking partners, ISOs and internal stakeholders, the role drives partner growth, platform adoption and customer outcomes whilst supporting technology transformation. The Partner Solutions Lead ensures partner propositions remain commercially effective, compliant with regulatory, legal and scheme requirements, and aligned to both partner and business objectives. What Part Will You Play? As Partner Solutions Lead for SMB UK & Ireland, you will lead product engagement with strategic banking and ISO partners, helping to shape solutions that drive growth, partner satisfaction and long-term value. You will work across Product, Technology, Commercial, Operations and Compliance teams to support partner onboarding, platform adoption and proposition enhancement, whilst helping partners transition from legacy experiences. Through strong partner relationships and a deep understanding of SMB market needs, you will deliver solutions that support commercial objectives, improve partner performance and ensure compliance with all regulatory, legal and scheme obligations. Key Responsibilities Partner Strategy & Growth Define and deliver the SMB Partner Solutions strategy for UK & Ireland. Build strong relationships with key banking and ISO partners to support growth and engagement. Drive partner adoption of strategic products, services and platforms. Partner Performance & Transformation Support the migration of partner portfolios from legacy experiences. Reduce partner-led attrition and dormancy across the back-book portfolio. Monitor partner performance and identify opportunities to improve commercial outcomes. Governance & Delivery Ensure partner propositions comply with regulatory, legal and scheme requirements. Own and prioritise the Partner Solutions roadmap, delivering commitments against agreed timelines. Collaborate across Product, Technology, Commercial and Operations teams to achieve business objectives. What Are We Looking For in This Role? Minimum Qualifications Bachelor's Degree Relevant Experience or Degree in: Business or Computer Science; Combination of relevant training and/ or experience in lieu of degree Typically Minimum 10+ Years Relevant Exp Experience in similar business product services and/or external customer/market experience Preferred Qualifications Master's Degree MBA Prefer experience in a software development environment or in a professional services role. Prefer software or IT background (i.e., degree or experience). Prefer direct experience with doing software development, testing and/or business analysis. Prefer experience with Agile software products and delivery methodology. What Are Our Desired Skills and Capabilities? Skills / Knowledge - Having broad yet in-depth expertise and unique knowledge, uses skills to set and ensure success of company objectives and principles and to achieve goals in creative and effective ways within environments and situations that are complex and difficult. Having ownership of a function, major account or matrix management responsibilities, uses knowledge to ensure success, strengthen relationships, expand the business through key initiatives, and lead matrix teams on complex projects. Barriers to entry such as technical committee and senior management review exist at this level. Job Complexity - Works on issue that impact design/selling success or address future concepts, products, or technologies. Creates formal networks with key decision makers and serves as external spokesperson for the organization with key accounts, agencies, partners, vendors, and sales prospects. Supervision - Exercises wide latitude in determining objectives and approaches to critical assignments. Global Payments and Worldpay recently joined forces, and we’re currently operating across two Workday application systems. If you don’t see one of your applications here, it may have been submitted in the Worldpay Workday system instead. Click HERE to visit Worldpay Workday and view any additional applications. At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook. Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify jobs@globalpayments.com.

Lead Product Manager - Partner (ISO & FI) Solutions, SMB Product UK & Ireland.

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