Te kaupapa o te tūranga - The purpose of the role.
We're seeking a vigilant and proactive Loss Prevention Officer to join our team. Your main focus will be preventing theft and ensuring the safety of our staff and customers.
Hours of work are:
- Monday: 8:00am - 12:30pm
- Friday & Saturday: 8:00am - 12:30pm
- Sunday: 8:00am - 2:00pm
Key Responsibilities:
- Monitor security cameras
- Maintain a visible presence on the shop-floor
- Interact with customers and address their concerns
- Upload events onto our crime reporting platform.
He kōrero mōu ake - About you
Experience in a customer-facing role, such as retail or hospitality, would be beneficial but is not required. Ideally, you will have good communication skills and a positive attitude, along with a willingness to learn. You should be comfortable standing for extended periods.
Additionally, experience in conflict resolution and de-escalation, along with the ability to stay calm under pressure, would be beneficial.
Tā mātou tāpaetanga – What we offer
- Team Card: Access to discounts across our brands.
- Birthday Leave: To celebrate your special day, you're entitled to a day of paid leave each year!
- Here for Good Leave: To do good in your community you'll have one day of paid leave every year!
- Career Progression: an excellent stepping stone into other internal opportunities.
- Plus loads more!