Constance Prince Maurice, a luxurious 5-star resort in Mauritius, is seeking an experienced and professional Head Waiter to join our esteemed food and beverage team. As Chef de Rang, you will play a crucial role in ensuring exceptional dining experiences for our discerning guests while leading and inspiring our service staff.
- Oversee and coordinate all aspects of restaurant service, maintaining the highest standards of quality and customer satisfaction.
- Lead, train, and motivate a team of waiters and support staff, fostering a positive and collaborative work environment.
- Manage guest relations, addressing queries and resolving any issues promptly and professionally.
- Collaborate with the kitchen team to ensure seamless communication and service delivery.
- Implement and maintain strict food safety and hygiene standards.
- Monitor and maintain stock levels, placing orders as necessary.
- Conduct regular performance evaluations and provide constructive feedback to team members.
- Ensure compliance with all company policies and local regulations.
- Diploma or degree in Hospitality Management or a related field
- Minimum 3-5 years of experience in a high-end restaurant or luxury hotel setting
- Proven track record in a supervisory role within food service
- Excellent communication and interpersonal skills, with the ability to interact effectively with guests, staff, and management
- Strong leadership and team management abilities
- In-depth knowledge of food and beverage service, including wine and cocktail expertise
- Proficiency in restaurant management software and point-of-sale systems
- Fluency in English; additional languages are highly advantageous
- Up-to-date food safety and hygiene certifications
- Thorough understanding of fine dining etiquette and protocols
- Experience in the luxury hospitality industry is preferred
- Ability to work flexible hours, including evenings, weekends, and holidays
- Exceptional attention to detail and a passion for delivering outstanding customer service
WORK WITH CONSTANCE
🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.
- We believe in continuous learning and growth to help our teams achieve their full potential.
- A strong family spirit is part of our identity, we support and care for one another.
- We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
- Our passion for luxury hospitality is reflected in every detail of the guest experience.
- We are committed to environmental and societal contributions, integrating sustainability into everything we do.
🌿 We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.
🌿 Be part of a company that values people, innovation, and excellence.