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NCNclh logo

Nclh

Miami HQ 7665, United States of America

Business Analyst.

PEOPLE & OPS
GROW YOUR CAREER WITH US At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family! APPLY ONLINE If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. POSITION RESPONSIBILITIES: Support technology projects associated with cruise ship newbuilds, drydocks, revitalizations, and major vessel upgrades. Assist Project Managers in maintaining project plans, schedules, milestones, action items, risks, issues, and dependencies. Coordinate project activities across IT, shipyard, construction, engineering, procurement, vendors, and ship operations. Gather, document, and validate business and technical requirements with key stakeholders. Track technology infrastructure and installation readiness, including cabling, power, equipment, network connectivity, and construction dependencies. Coordinate meetings, document decisions and action items, and follow up with responsible stakeholders to ensure timely completion.Support equipment, material, and vendor tracking to ensure critical project requirements are delivered according to schedule. Assist with technology deployment, testing, commissioning, cutover, and operational readiness activities.Identify project risks, issues, and schedule conflicts and escalate them to the Project Manager as appropriate. Prepare project status reports, dashboards, presentations, and other communications for project stakeholders and leadership.Maintain accurate project documentation, requirements, inventories, trackers, and supporting records.Support change management by documenting changes and assessing potential impacts to requirements, schedules, and deliverables. Assist with vendor and contractor coordination, including tracking deliverables, commitments, and outstanding actions.Support project closeout, documentation handover, lessons learned, and transition to operational support EDUCATION: Bachelor’s degree in either Business Administration, Marketing, Engineering, Architecture, Management Information Systems or related field of study or any equivalent combination of experience and skills. EXPERIENCE: 3+ years of experience as a Business Analyst, preferably in shipbuilding, maritime, or large-scale infrastructure projects. KNOWLEDGE & SKILLS: Strong understanding of IT systems, project lifecycle methodologies, and data analysis. Excellent communication, documentation, and stakeholder management skills. Experience with project management tools (e.g., MS Project, Jira, Confluence) and data visualization platforms (e.g., Power BI, Tableau) is a plus. LANGUAGE REQUIREMENTS: Must be proficient in either Italian or French (Ideally both). TRAVEL REQUIREMENTS: Ability to travel at least 30% of the time internationally for extended periods of time (2-4 weeks), independently in order to lead delivery teams onsite during a ship commissioning during newbuild or drydock. Preferred: Familiarity with maritime regulations, shipyard operations, or cruise industry standards. Experience working in a matrixed, global organization. Being comfortable on a shipyard and construction environment ABOUT NCLH Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year. LEARN MORE ABOUT OUR COMPANY: At a Glance Brand Overview Norwegian Cruise Line Oceania Cruises Regent Seven Seas Cruises New Releases EQUAL OPPORTUNITY EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let’s get connected Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you! Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc
Pay
Not stated
Where
Miami HQ 7665, United States of America
Work
Not stated
Type
Not stated
Posted
16 Sep, 2026
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