Closing Date for Application: Sunday 01/11/2026 Specialists in providing engineered above ground drainage and water supply systems, Polypipe Building Services leverages offsite fabrication to design and deliver solutions to mechanical and public health engineers, M&E contractors as well as local authorities. Polypipe Building Services houses well-known industry brand Terrain and has been delivering systems to commercial, high rise residential, healthcare, education and leisure projects for over 50 years. Role overview: This role is to support the Advantage service offering with critical focus on customer service delivery to internal colleagues & external customers. Providing technical support services to the indentified product areas such as preparing full working designs, take offs & quotations. Key Responsibilities for Drainage & Water Supply; Designing using AutoCAD, Inventor and Revit Software Outworking 2D & 3D drawings where required Using the company’s bespoke programs to generate estimates and quotations Satisfactorily outworking technical queries for all identified product ranges. Customer Telephone support Supporting the external sale team and wider technical team by attending customers sites. Supporting quality and sales with customer complaints Attending pre site commencement meetings as required Helping develop new and existing product ranges with NPD and R&D Supporting the Advantage manufacturing team Skills and Requirements: Excellent AutoCAD, Inventor and Revit Skills A qualification in a design / engineering discipline to HNC or experienced based competence. Knowledge of Polypipe standards and processes Knowledge of engineering principles associated with commercial above ground drainage and water supply. Knowledge of manufacturing principles, British standards and processes across the Advantage department Computer Literate – Windows and MS Office Skills Communication skills within department and other departments (face to face and by phone) Ability to communicate effectively with both internal and external customers Advance product knowledge Working Hours & Benefits: Monday - Thursday flexi start between 8:00-9:00am finishing 5:00-6:00pm, Fridays 8:30am-3:00pm. 25 days holiday plus bank holidays Up to 8% matched pension Company Sick Pay Share save Scheme Life assurance Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services Staff discount on all Genuit Group products Here at the Genuit Group we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. We have a role to play in making the built environment more sustainable, building a low carbon business ourselves as well as delivering sustainable solutions at scale. Here at Genuit we recognise and develop the contribution our people make to the Group’s success and are committed to attracting talent from the widest pool. Our people are central to us which is why we’re passionate about building a culture of trust and innovation. We operate a decentralised business model where each Genuit Business attracts, nurtures, and retains local talent, becoming experts in their field. It is our people who will ensure that our success is sustainable, supporting each other and being flexible and responsive to the demands of our customers and the marketplace. If you are ready to explore our vacancies further, get scrolling! The 'Search for Jobs' page shows you all our current roles, each providing an opportunity to develop your career in an organisation that, through innovative products and technology and a clear customer focus, has set its sights on being at the forefront of the Construction Industry.

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