As a Therapist at Raffles, our guests will enjoy an exceptional wellness experience provided by you. You will offer a wide variety of high-quality spa treatments in an unparalleled setting to ensure their relaxation, satisfaction, and well-being.
The experience and attention to detail you provide during treatments will ensure that our guests leave with a memorable experience to share.
Responsibilities
- Provide a professional, friendly, and engaging service.
- Maintain a service-oriented attitude, offering guests information about your department and other hotel facilities in a professional and courteous manner.
- Perform massages, body treatments, and facials as required, ensuring guests' comfort at all times.
- Guarantee personalized service for guests by recognizing and responding to their needs and expectations.
- Maintain a clean, hygienic, and organized workspace at all times, ensuring that all equipment operates according to safety and hygiene standards.
- Actively participate in other Spa-related activities, such as promotions in different resort areas, product or service sales, workshops, and leisure activities related to the department.
- Work collaboratively with the team of receptionists, fitness instructors, and other Spa department members to create an excellent work environment and team spirit.
- Follow departmental, safety, and hygiene policies and procedures.
- High School Diploma
- Minimum 2 years' experience in Hospitality Industry preferably in a 5 star luxury resort.
- Fluent in spoken English.
- Flexible and friendly personality.
- Familiar with Spa Software operation and Micros.
- Opportunity to join the first Raffles in Bahrain
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Ability to make a difference through our Corporate Social Responsibility activities.