The Consultant is responsible for delivering quality consulting, project management and support services to achieve a high level of customer satisfaction, as an individual contributor or a team member.
Duties and Responsibilities:
Service Delivery Expertise
- Provide strategic consulting expertise in support of strategic TA / HR project work and across SI partners.
- Follow delivery methodologies appropriate to the project and the consultant’s role and promote industry best practices.
- Deliver high quality execution and completion rates on all client engagements.
- Develop and/or implement effective change management strategies, including communications, testing and training programs.
- Demonstrate the highest level of ethical behavior and personal integrity.
- Engage in positive and pro-active communication with peers and colleagues, building effective relationships within and across the business.
Functional Consulting/Business Analyst Expertise
- Provide functional process and design support to understand the current and desired future state of people, process, and technology to deliver strategic recommendations, successful project outcomes, and/or system implementations.
- Gather feedback to accurately assess the business requirements, pain points and gaps facilitating best practice recommendations.
- Remain versatile, effective, and continually seek to deepen consulting skills.
Cultural Expertise
- Contribute to and support a positive team environment.
- Provide and accept feedback while looking for opportunities to help others.
- Contribute to broader business goals by attending, participating and collaborating in all relevant company meetings and initiatives to enable continuing development and understanding of the market landscape.
Education
- Bachelor’s degree strongly preferred. High School Diploma or equivalent required.
Experience
- Must have client-facing experience supporting full life cycle of project/program execution following established technology implementation methodology.
- A minimum of 2 years of experience supporting client facing talent acquisition implementations with progressive responsibility.
- A minimum of 2 years of project management experience.
- A minimum of 2 years of consulting experience.
- A minimum of 2 years of experience implementing, optimizing, and supporting end-to-end TA / HR functions and systems including prospect engagement, sourcing, recruiting, analytics.
- Demonstrated ability supporting the successful implementation of technology solutions.
- Experience with development and implementation of change management, communications, testing, and training collateral.
Functional/Technical Knowledge, Skills and Abilities Required
- Experience with SmartRecruiters is required with other system experience desireable: Paradox, Workday, SAP, Oracle.
- Deep understanding of best practices relating to organizational design, resource productivity, metrics and reporting, technology, recruitment programs and policies, and process optimization.
- Proficient in Word, Excel, PowerPoint, Outlook, Smartsheet, and other related software.
All your information will be kept confidential according to GDPR requirements.