All jobs
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Serves as a senior subject matter expert responsible for leading Customer Identification Program (CIP) verification activities required under the Bank Secrecy Act (BSA) and applicable regulatory requirements. This role provides expertise on processes, controls, laws, rules, and regulations related to customer verification requirements. This individual acts as an operational leader for the function, coordinating day-to-day business execution, monitoring performance outcomes, and driving adherence to established procedures and controls. Key responsibilities include facilitating performance and production reviews, supporting leadership routines and communications, maintaining procedural documentation, and coordinating new hire onboarding and ongoing associate development initiatives. The role provides guidance, coaching, and direction to associates and business partners, helping to strengthen business acumen, critical thinking, risk awareness, and continuous improvement across the organization. In addition, the incumbent leads operational efficiency initiatives, identifies opportunities for process and technology enhancements, and partners across FLUs and Control Functions to implement best practices that improve operational effectiveness, service quality, and business results. Monday-Friday 8am-5pm. Responsibilities: Participates in Specialized Anti-Money Laundering Refresh activities, ensuring timely and accurate completion of activities on complex jurisdictions and regulatory requirements under compressed Service Level Agreements Performs routing management support activities including employee development across operational functions and works with external clients, business partners, and their support groups including Compliance, Audit, and Finance Conducts daily tasks and applies judgement during decision making, ensuring all operations are carried out in an appropriate, cost-effective manner through proper budgeting, expense management, reporting, and forecasting Partners with sales and client outreach teams to remove impediments and roadblocks within processes while obtaining necessary documents requirements to satisfy refresh activities Assists in efforts to identify and escalate issues and concerns within processes to ensure timely mitigation of risks Supports the implementation of new processes to improve the overall operating model Required Qualifications: Minimum of 3 years of business operations and controls management experience, with demonstrated leadership capabilities and a proven ability to drive associate readiness, accountability, coaching, and performance development. In office posture required for management of team. Strong critical-thinking skills with the ability to influence stakeholders, evaluate processes, and lead meaningful improvements through the successful execution of change initiatives, while coaching and developing team members to embrace continuous improvement and deliver business results. Proven ability to communicate and engage effectively across all levels of the organization, build and sustain collaborative partnerships, and provide thought leadership that supports organizational alignment and business objectives. Excellent verbal, written, and presentation skills, with the ability to communicate with confidence and credibility, influence stakeholders, and demonstrate executive presence when engaging with leaders, business partners, and cross-functional teams. Strong organizational agility, with the ability to navigate complex organizational structures, build effective relationships across diverse stakeholder groups, and adapt successfully in a fast-paced and evolving business environment. emonstrated project management experience, with the ability to lead cross-functional initiatives, develop project plans, manage timelines and deliverables, identify and mitigate risks, and drive successful implementation of solutions that achieve business objectives and operational improvements. Qualifications: Attention to Detail Critical Thinking Data Collection and Entry Recording/Organizing Information Research Fraud Management Interpret Relevant Laws, Rules, and Regulations Problem Solving Quality Assurance Risk Management Adaptability Customer and Client Focus Prioritization Result Orientation Written Communications Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice 
Details
DetailsDetails 
DetailsDetails 
Details
Ghr
Jacksonville, United States of America
CIM Operations Professional - Jacksonville FL.
SALES & MARKETING
more at Ghr.
similar roles.
22 Oct, 2026
TBCBANK
Business Development Manager - TBC Asset Management
- Full time
- Sales & Marketing
Tbilisi, ge
Full time
22 Oct, 2026
Torstar
Account Executive - The Hamilton Spectator
- Full time
- Remote
- Sales & Marketing
$60k–100k/yr
Hamilton, ca
22 Oct, 2026
Torstar
Event Sales Manager, Live Events
- Contract
- Sales & Marketing
Toronto, ca
Contract
22 Oct, 2026
Veremark
Account Manager
- Full time
- Remote
- Sales & Marketing
Manila, ph
Remote
22 Oct, 2026
Veremark
Account Executive
- Full time
- Remote
- Sales & Marketing
£30k–100k/yr
Kingston upon Hull, gb
22 Oct, 2026
Savant
Regional Sales Manager - Southeast
- Full time
- Remote
- Sales & Marketing
$90k–120k/mo
Miami, us