We are seeking an experienced and passionate Observability Engineer to join our team in Thailand. The ideal candidate will be responsible for the end-to-end management of our observability platforms, ensuring optimal visibility into our systems and applications.
Key responsibilities
- Splunk Platform Management: Develop, maintain, and optimize Splunk Observability Cloud and Splunk Cloud platforms for log management.
- Data Ingestion: Deploy and configure OpenTelemetry Collectors for metrics and traces collection, as well as Splunk forwarders for log ingestion.
- User Support and Training: Provide user support and conduct training sessions to promote good observability practices and maximize the value derived from Splunk solutions.
- Compliance and Security: Ensure that our observability systems and practices comply with PCI DSS regulations.
- Development and Integration: Design and develop Python applications, add-ons, or custom integrations to extend Splunk Observability capabilities.
- Expertise and Tech Watch: Act as a Subject Matter Expert (SME) on observability topics, proposing complementary solutions (e.g., ELK, Grafana) when appropriate.
Collaboration and Key Interactions:
- Cross-Functional Team Collaboration: Work closely with various internal teams to integrate data sources, build relevant dashboards, configure effective detectors, and set up alerts.
- Bachelor's or Master's degree in Computer Science, Software Engineering or related field
- At least 5-7 years of experience in observability or monitoring engineering.
- Splunk O11y Cloud Certified Metrics User certification is a plus.
- Splunk Cloud Certified Architect certification is a plus.
- Proven experience with Splunk Observability Cloud (including Infra Monitoring, APM, Log Observer) and Splunk Cloud Log.
- Proficiency in OpenTelemetry Collector deployment & configuration.
- Familiarity with alternative observability tools such as ELK Stack, Grafana, and Prometheus.
- Experience with AWS cloud services, particularly in logging and storage.
- Strong knowledge of Linux operating systems in both on-premise and cloud environments.
Technical expertise:
- Splunk Enterprise Cloud, AWS Cloud, Linux, Gitlab, Jira/Confluence, ServiceNow
- This position is based in Bangkok
The role involves global collaboration, requiring flexibility to accommodate time zone differences.