Position Title: Trainer Shift: Job Description: Responsible for facilitating a variety of performance-based learning events. Training is typically focused primarily on concrete skills related to training on processes and procedures, but may include soft skills content. Primary duties may include, but are not limited to: Facilitates learning events that are performance-based in nature and across multiple platforms. Delivers synchronous and asynchronous learning events using varied media in virtual and global environments. Employs rapid course development methodologies to quickly meet client needs. Exercises classroom management, including learner performance and escalates issues to Learning & Development and client leadership when necessary. Consults and solves learning solutions including: identifies client training needs, successfully uses performance consulting to analyze data and identify root cause to determine appropriate learning solutions, develops service level agreements and meets with clients to obtain approval. Measures, tracks and evaluates learner and client satisfaction. Thinks and acts globally and is aware of learning and cultural differences both domestically and globally that drive learner effectiveness. Keeps technical skills updated. Requires BA/BS in related field; 2 years of training experience; or any combination of education and experience, which would provide an equivalent background. Ability to travel up to 25% domestically and/or internationally (may occur in 4-10 consecutive weeks) required. Care meets innovation Our name translates to “providing full and complete care” and reinforces our commitment to putting people first in all that we do. We specialize in contact center operations (call and chat) and clinical nurse operations for Elevance Health. With four offices in prime locations across the Philippines—two in Manila and two in Iloilo—we boast a talent pool of more than 9,000 associates all working together to improve healthcare operations. We use the right balance of care, technology, data, and expertise to streamline experiences and create value for our clients, people, and community. We also recognize the value that our associates bring, and that is why we are committed to providing the same through competitive compensation and comprehensive benefits such as rewards and recognition programs, health and medical insurance, and best-in-class amenities to keep associates and their families healthy and secure. At Carelon Global Solutions Philippines, we care for those who provide care. Join us today. We celebrate and leverage our associates' limitless skills, talents, unique perspectives, and experiences. By respecting our people's culture and background, we foster a collaborative and purpose-driven workplace where everyone can grow and thrive in their careers. If you are a recent senior high school or college graduate looking to get a head start in your career, we are the right team for you. Our people-first approach supports professional development by providing associates with the right tools and training that align with their aspirations.

Trainer.

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