Midtown est à la recherche d'un associé de la réception pour aider nos membres et assurer le bon fonctionnement de notre réception. Le poste En tant que partie intégrante de l'équipe des services aux membres, nos associés à la réception sont des professionnels amicaux et attentifs qui s'efforcent de ravir nos membres et nos invités en : Accueillir les personnes qui entrent dans le Club de manière chaleureuse et agréable Aider à l'inscription aux programmes, au traitement des paiements et à la planification des services du club. S'efforcer constamment de créer une première impression mémorable Gérer les enregistrements, répondre aux questions et résoudre les problèmes de manière appropriée Maintenir la propreté des zones de réception pour contribuer à une expérience exceptionnelle dans les installations Contacter les services d'entretien ménager et de maintenance lorsqu'un problème est signalé Répondre aux questions concernant les services et les installations du club Effectuer des tâches de base en matière de comptabilité, de caisse, de classement et de bureau. Nos associés de la réception : Bonnes personnalités qui se connectent naturelle\ment avec une grande variété de personnes Doit être disponible pour travailler selon un horaire flexible (y compris les soirs, les fins de semaine et certains jours fériés) Démontrer de solides compétences en service à la clientèle et aimer servir les autres Avoir la capacité de travailler avec élégance et rapidité sous pression Posséder une mémoire vive et un délicieux sens de l'humour Bien travailler dans un environnement d'équipe collaboratif Sont très organisés et efficaces Avoir d'excellentes compétences en communication Midtown is looking for a Hospitality Associate to assist our members and keep our front desk running smoothly. The Position As an integral part of the member services team, our Front Desk Associates are friendly and attentive professionals who strive to delight our members and guests by: Welcoming individuals who enter the club in a warm and pleasant manner Assisting with program registration, payment processing, and scheduling club services Consistently striving to create a lasting first impression Handling check-ins, addressing questions and resolving issues appropriately Maintaining cleanliness of front desk areas to contribute to an exceptional facility experience Contacting housekeeping and maintenance departments when a problem is reported Answering queries regarding club services and facilities Performing basic bookkeeping, cashiering, filing, and clerical duties Our Front Desk Associates: Have great personalities that naturally connect with a wide variety of people Must have availability to work a flexible schedule (including evenings, weekends and some holidays) Demonstrate strong customer service skills and enjoy serving others Have the ability to work gracefully and quickly under pressure Possess a keen memory and delightful sense of humor Work well in a collaborative team environment Are highly organized and efficient Have excellent communication skills This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. MIDTOWN is an Equal Opportunity Employer. About Our Company We work at Midtown to inspire people to transform their lives—and we do our job well. Our members stay longer than any other major athletic club chain in North America because we are committed to providing resort-like environments, personal attention, and strong communities at every one of our clubs. We believe all three of those pillars start with attracting and growing rock star talent at every level of our organization. Who We Want We’re looking for people that share our core values: kind individuals who want to win together, see things as the glass half full, are passionate about helping others, and strive to always be better than yesterday. Associate Benefits Members of the Midtown team receive: Complimentary club membership Discounts on Midtown products and services Access to hundreds of free courses for professional development Health insurance for eligible full-time associates (30+ hours a week) And more

Associé(e) de la réception / Hospitality Associate.

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