Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* The process involves maintenance activities performing validation of mortgage documents against system of records, resolves maintenance requests received from various departments by performing system of record updates to mortgage accounts per business guidelines Job Description* Associate is required to check all critical/non critical elements of the work performed by upstream processes and ensure zero customer impact leading to regulations. Responsibilities* Adherence to the SLA’s – productivity, turn-around-time, and accuracy Engage in improving processes through reengineering, system checks, process automation Need to adhere and meet all Risk, Control and Regulatory Metrics defined for the business Interact with client on transactional issues Act as a change agent and provide implementation assistance as and when the need arises Provide subject matter expertise on processes Requirements* Education* - Graduate in any stream Certifications If Any - None Experience Range - 0 - 1 year Foundational skills* Excellent communication skills & Interpersonal skills Should be a team player Desired skills Good oral / written Communication skills Excellent time management skills Highly motivated, able to work independently, self-starter; and problem/solving/analytical Reporting & MIS skills Willingness to learn and adapt to changes Understanding of Mortgage operations & basic banking knowledge Work Timings* Shift Type (Rotational Shifts/Fixed): Rotational Process Timings: 1600 - 0100hrs IST/ 0700 - 1600hrs IST or any other shift per business requirements Weekends Off (Y/N): Yes Job Location* GIFT At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.

Team Member.

more at Ghr.

Manager

Analyst - GBS - R

Team Member

similar roles.

Regional Sales Manager

Area Sales Manager (w/m/d) – technischer Vertrieb Europa

Seasonal Sales Associate

Sales Associate