About Pulse Heart Institute MultiCare’s Pulse Heart Institute is a physician led institute with multi-specialty partnership with Cardiothoracic surgery, vascular and cardiovascular service lines. Our team and state-of-the-art programs create a world-class health care organization and the destination center for cardiac, thoracic, and vascular care with complex structural heart disease and interventions, advanced heart failure service as well as advanced imaging with cutting edge technologies. #LI-CH1 MUST HAVE: Experience with cardiac device interrogation and remote monitoring platforms preferred 3+ years of electrophysiology, device clinic, or pacemaker/ICD management experience Oversee device clinic operations for pacemakers, ICDs, CRT-P, CRT-D, loop recorders, and remote monitoring programs. Ensure timely review and management of device alerts and transmissions. Maintain clinical standards for device interrogation, programming workflows, battery surveillance, and lead integrity assessment. Collaborate with electrophysiologists, cardiologists, APPs, and device representatives. Pacemaker, ICD, CRT, and loop recorder management Remote monitoring platforms (Murj, Medtronic CareLink, Abbott Merlin, Boston Scientific Latitude, Biotronik) EPIC documentation and ambulatory workflows Quality improvement and performance metrics Budget management and workforce planning Strong communication and physician relationship skills Change management and program development FTE: 1.0, Shift: Days, Schedule: Mon-Fri 8 hour shifts Position Summary The Regional Clinic Manager-Arrhythmia will work with the COE Directors as well as operational and clinical partners to help develop and implement the systems’ heart failure strategy and arrhythmia focused strategy (such as CAFÉ and Inherited Arrhythmias) for the region. The goal of the clinic manager is to deliver top-decile quality performance for heart failure and arrhythmia clinic outcomes including focus on heart failure and arrhythmia readmissions, core measures and adherence to best practice guidelines, as well as top-decile quality performance for heart failure, atrial fibrillation, inherited arrhythmias, implantable cardiac devices (such as ICD’s; Pacemakers; Loop Recorders) and cardiac ablation outcomes and adherence to best practice guidelines. This position facilitates and builds key relationships with physician and operational leaders, designs structure and processes for exceptional outcomes within the clinics in a manner that improves health and the patient experience in the most cost-effective manner. S/he will have a proven track record of leadership and team success working collaboratively with physicians, and acute, ambulatory, and community services across the continuum of care. Hospital-based leaders may have a dual matrixed reporting structure. Requirements Bachelor’s degree required in Healthcare, Business or a related field; experience in lieu of degree will be considered Master’s degree preferred Three years of experience in a managerial or supervisory capacity Five years of organizational and team building experience in a business setting Experience in operations, strategic planning and data analysis Healthcare experience preferred Why Pulse Heart Institute? Physician-led care Led by physicians and advanced practice providers who understand patient needs firsthand, ensuring decisions are grounded in clinical expertise and collaboration. Proven excellence Pulse units across MultiCare earned the 2025 Chest Pain – MI Registry™ Platinum Performance Achievement Award — the only facilities in Washington to receive this distinction. Comprehensive cardiovascular care A fully integrated model across cardiology, cardiothoracic surgery and vascular services, supporting the full continuum of care. People-first culture We invest in our teams through professional development, supportive leadership and an environment where caregivers can learn, grow and succeed. Well-being and support Resources and programs designed to help you maintain balance and feel supported in your work and life. Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life. Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $108,680.00 - $156,353.60 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here. MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washington — Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach. Join our talent network by creating a simple profile with us and we'll see if you're a fit for any current openings! Don't see an opening that fits your current preferences? Create a job alert for the type of job you're looking for, and we'll notify you when one gets posted! Click here to create a Job Alert. MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.

Regional Clinic Manager Arrhythmia.

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