The Transportation Coordinator will be part of a Global Onsite Team (located at customer’s premise) supporting one of Expeditors’ high-tech customers.
Responsible for execution of day to day transportation operations and project alignment activities.
Duties may include: shipment track and trace, incident research, identification, and escalation; incident root cause analysis, customer service, carrier performance reporting, metrics management, report updating and information dissemination, and leading task/project oriented meetings.
Major Duties and Responsibilities:
● Ability to identify opportunities and create project plans.
● Taking on assigned tasks and responsibility to ensure tasks accomplishment.
● Workload and workflow management.
● Timely Escalation resolution.
● Participate/Lead meetings with multiple teams and stakeholders.
● Coordinate and build relationships between contract manufacturers, suppliers and carriers
● Coordinate with multiple warehouses, carriers, contract manufacturers, suppliers and service providers to manage exceptions and drive operations excellence.
● Actively manage Over, Short, or Delayed shipments according to escalation protocols.
● Analyze performance data and identify process improvement opportunities.
● Work with carriers and other service providers to ensure freight is delivered on-time.
● Working knowledge on dispatch, track and trace systems
● Ability to create and provide presentations on carrier/vendor performance and operations review
● Support cost savings, consolidation, and on-time performance initiatives
● Ensuring operational Key Performance Indicators are met.
● Facilitating Standard Operating Procedures (SOPs) /Standard Work Instructions (SWI) creation and ensuring documents are up-to-date
● Share drive file management
● GUTs ticket management
Qualifications, Experience and Education Requirements:
● Bachelor Degree required. Preferably in Supply Chain Logistics / Operation/ International Business / Economics/Arts.
● 5 years of transportation and logistics experience.
● Fluent in english.
● Strong, demonstrated working knowledge of Microsoft Office Business tools (Excel, Word, Powerpoint, etc..)
● Demonstrated Knowledge of international transportation
● Dynamic personality; comfortable speaking in public. Accustomed to leading meetings with customers, vendors and key stakeholders
● Multitask and Re-prioritize work as needed
● Ability to anticipate issues/negative outcomes and work to resolve proactively
● Strong organizational, time management, and written/oral communication skills
● Ability to adapt in dynamic environment
● Aptitude for learning new software applications and technology platforms
● Highly motivated, “can-do,” results-driven attitude
Skills Required:
- Logistics operations background required.
- Effective communication skills, Import & Export background, attention to detail, IATA Certification/Broker’s License a plus.
**** Only those currently residing in Singapore with a valid residency status need to apply ****