Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Import Department.
Major Duties and Responsibilities:
- Prepare, handle, and process documentation- including house and master ocean bills, commercial documents, and customs/regulatory documents. Understand customers procedures and maintain updated internal DLSOPs.
- Track and Trace shipments.
- Accurate and timely data entry into our operating system.
- Communicate effectively with customers, vendors, other Expeditors offices worldwide, and co-workers through high volume of email, phone, instant message, and in person.
- Monitor reports.
- Accurate and timely client billing.
- Contribute to maintaining strong vendor relationships- carriers, trucking companies, and others.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Meet key performance indicators to support department, branch, product, and company goals.
- Desire to understand overall department process flow and constantly seek opportunities for improved efficiency.
- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
- Strong organizational and prioritization skills are critical. Attention to detail is a top priority.
- Understanding of ocean documentation process an asset
- Effective interpersonal skills- including proven abilities to listen, comprehend, and to communicate clearly and concisely both verbally and in writing.
- Proficient computer skills- solid data entry with high accuracy rate, email, internet, Excel, Word,
PowerPoint. - Fluent in English, both written and verbal
- Desire for a career in supply chain/logistics.
- Candidates must be legally authorized to work in Canada and able to work from the Calgary location. Relocation is not available for this position.
Expeditors offers excellent benefits
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- RRSP Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Personnel Development Program