Key Responsibilities
- Prepare and manage quotes and RFQs, including complex, strategic, urgent, and high-value opportunities.
- Maintain an active pricing workload and provide hands-on support whenever team capacity, request complexity, or business priorities require it.
- Coordinate daily pricing assignments, monitor turnaround times, and take action to prevent or reduce backlog.
- Support Pricing Analysts with rate sourcing, provider selection, routing options, margin decisions, and challenging pricing requests.
- Review quotes for accuracy, completeness, competitiveness, profitability, and compliance with company standards.
- Obtain and compare rates from carriers, co-loaders, transportation providers, network offices, and other service providers.
- Negotiate rates and commercial conditions with carriers and service providers within delegated authority.
- Monitor margins and help ensure pricing decisions balance business conversion with appropriate profitability.
- Analyse quote results, customer feedback, wins, losses, rejection reasons, and market conditions to identify commercial opportunities.
- Maintain current knowledge of provider options, market rates, transit times, surcharges, GRI, PSS, and other relevant changes.
- Partner with Sales and Customer Service to understand customer requirements and develop competitive, executable solutions.
- Coach Pricing Analysts through practical support, quote reviews, and the sharing of commercial and market knowledge.
- Escalate significant margin exceptions, service risks, capacity constraints, and commercial commitments requiring management approval.
- Protect confidential customer, provider, contract, and pricing information.
These responsibilities preserve the original role’s focus on pricing execution, provider relationships, margin discussions, quote analysis, market intelligence, and timely responses.
- Relevant pricing, freight forwarding, logistics, transportation, or industry experience.
- Practical experience preparing quotes and RFQs.
- Understanding of buying rates, selling rates, margins, profitability, surcharges, and commercial risk.
- Experience negotiating with carriers or service providers.
- Strong commercial judgement, analytical thinking, and problem-solving skills.
- Ability to supervise others while remaining actively involved in daily operational work.
- Strong communication, organisation, coaching, and relationship-management skills.
- Knowledge of relevant markets, carriers, routings, and service options.
- Proficiency with approved quoting tools, databases, Microsoft Excel, and related business systems.
Expeditors offers excellent benefits:
- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical
- Life Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus