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EQEquinix logo

Equinix

Frankfurt, Germany

Data Center Customer Operations II.

REMOTEDEVOPS & INFRA
Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. Job Summary Applies acquired job skills to work on tasks that are semi-routine in nature. Focus is on semi-routine tasks within standard operating procedures. Supports the overall team. Responsibilities Facility/Infrastructure Maintenance Performs semi-routine preventative maintence checks on-site to non-critical, facility components Performs semi-routine repairs, maintenance and installations to non-critical facility components Monitors the Builiding Monitoring System (BMS) and responds timely to semi-routine alarms according to standard operating procedures Assists more senior staff in higher facility repairs and corrective maintenance measures Operates plumbing, fire suppression, and safety systems, under the supervision of more senior technical staff Normally follows established procedures on routine work, requires instructions only on new assignments Vendor Support Coordinates with vendors to ensure maintenance activities are carried out as per Equinix's requirements Supports the work order approval process for service providers on routine maintenance work, for tracking: briefing at the start of work, work during the day workday/shift and final review of the work carried out Ensures vendor maintenance activities are carried out as per Equinix's standard operating procedures Site Administration & Incident Support Performs semi-routine site logs for permits, such as Maintenance Operation Protocol (MOPs) and scripts Uses acquired job skills in following operating procedures to support on-site administration Work Orders & Additional Projects Completes semi-routine work requests and circuit installations Follows established procedures with troubleshooting and maintaining office equipment (if necessary); supports auxiliary equipment and machines Assists more senior staff with responding on-site incidents and acts as directed Collaboration Collaborates with others to resolve semi-routine facility incidents Provides assistance to more senior staff on infrastructure projects Informs stakeholders of inventory needs to maintain stock levels of parts and equipment Qualifications Typical Degree & Years of Experience Typically requires a high school diploma and proven years of experience Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. We use artificial intelligence in our hiring process. Learn more here. This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization. Equal Employment Opportunity: Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy/ childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political/ organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (US Applicants) Please click here to see the “Know Your Rights: Workplace Discrimination is Illegal” poster and supplement. Please click here to see our EEO Policy Statement. Please click here to see our Pay Transparency Policy Statement. Equinix participates in E-Verify. U.S. Citizenship and Immigration Services (USCIS) is the government agency that oversees lawful immigration to the United States. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. To learn more about the E-Verify program, please visit E-Verify. www.equinix.com/company/legal/careers-verify-participation/ www.equinix.com/company/legal/osc-right-to-work/ Accessibility and Accommodations: Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix maintains a list of preferred recruiting agencies. If your company is not on our list, please do not contact us regarding our postings. Please also refrain from making contact with anyone outside of the company HR department. Privacy and Terms: We keep the information that you have provided us for the purpose of sending you career information you are likely to be interested in. By submitting your application you confirm that you agree to this purpose and our privacy & terms. You can unsubscribe at any time should you wish to stop receiving information from us.
Pay
Not stated
Where
Frankfurt, Germany
Work
Remote
Type
Not stated
Posted
12 Oct, 2026
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