Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The Business Systems Analyst supports the technology needs for the organization. This role is to act as the liaison between the business and IT and provide business critical or complex technical solutions that meet user needs. Improve business performance by providing the technical analysis of business requirements (including translation into functional requirements), prioritizes of those requirements and user acceptance testing. Ensuring that clear, detailed and concise requirements have been captured. ESSENTIAL DUTIES AND FUNCTIONS: include the following. Other duties may be assigned. Understanding the business processes and the interdependencies of various systems in use. Facilitating interactive discussions with the business unit and technology teams in order to achieve alignment on defining requirements. Ability to elicit details system requirements and create workflows to solution business demand. Gathering, analyzing, documenting, and translating business requirements into functional specifications that can be used to design and implement solutions to meet the business objectives. Identifying and communicating risks, issues, and potential solution strategies along with providing status updates to senior leadership and impacted teammates. Leading facilitated sessions with business users to identify system enhancements. Documenting and gaining sign-off on business requirements. Communicating project priorities to IT team. Assisting with the creating of training material and training end users on system enhancements and new programs. Providing reports and data extracts to internal and external business partners. Training, mentoring, and supporting other staff members. This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position. COMPETENCIES: BE a Winner – Consistently achieve results, even under tough circumstances. BE a Futurist – Create innovative ways for our customers and our company to be successful. BE Customer Focused – Build strong relationships and provide customer-centric solutions using speed and agility. BE the Link – Create an environment where teammates feel connected and energized. Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives. Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward. Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized. Written and Oral communication—Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills. Problem solving—Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality. Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality. Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. REQUIRED: A minimum 8 – 10 years of related experience A minimum of a bachelor’s degree. Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint Experience with new system implementations, workflows, requirements gathering and software life cycle. Insurance industry experience (Personal Lines – Home Owners). Experience working with offshore resource model. Mentoring and giving direction to peers. PREFERRED: Insurance industry experience in MGU. Experience with Unqork, Solartis and Salesforce systems PHYSICAL REQUIREMENTS NECESSARY ON A REGULAR BASIS: Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day. Vision sufficient for use of a computer monitor. Ability to sit at a desk 7-8 hours per day. Teammate Benefits & Total Well-Being We go beyond standard benefits, focusing on the total well-being of our teammates, including: Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations. Recruiting Vendor Disclosure Statement Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page. The Power To Be Yourself As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees, and leaders—not managers. Everything we do is about the greater “WE”—never “me.” While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission—always doing what is best for our customers. Brown & Brown and its affiliates maintain an internal recruiting team responsible for filling open roles posted to the public. In certain situations, Brown & Brown may supplement its internal capabilities by engaging external recruiting vendors and employment agencies (“Recruiting Vendors”). Recruiting Vendors are not authorized to submit resumes, share candidate data, or directly or indirectly contact Brown & Brown employees to present candidates for employment opportunities. The only exception applies to Recruiting Vendors with an active Valid Agreement (as defined below) that has been approved by Brown & Brown. In accordance with this policy, and to ensure appropriate authorization for sharing candidate personal information, Brown & Brown will not accept unsolicited resumes from any source other than Authorized Recruiting Vendors with a Valid Agreement in place who have been expressly invited to support a specific role. Any unsolicited resumes, incomplete submissions, or candidate data received through any means (including email or otherwise) will be considered the property of Brown & Brown. Brown & Brown will not pay any placement or related fees for unsolicited submissions or candidate data provided in violation of this policy. Such submissions may be used by Brown & Brown without any obligation to pay fees of any kind to Recruiting Vendors. A Valid Agreement is defined as a written contract signed by an authorized representative of Brown & Brown. In the absence of a Valid Agreement, Brown & Brown assumes no liability under any legal theory, including but not limited to breach of contract, breach of implied contract, tortious interference, quantum meruit, any/or any other contractual or equitable claims in connection with candidates identified through unsolicited submissions made in violation of this policy. If you are an existing Brown & Brown teammate, please click here to apply to a job on our internal career site.

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