Job Title: Sr. Specialist, Sales Development - English/Hindi Job Description The Sales Development Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, lead qualification, and lead conversion, as well as supporting sales and renewal activities where required. This role requires strong communication skills, product knowledge, and the ability to connect customer needs with relevant solutions. Provide accurate weekly, monthly, and quarterly sales forecasts. Develop strong product knowledge and a technical understanding of services to assess client requirements. Understand relevant AI-enabled product capabilities and explain how they can address customer needs. Identify and help resolve customer concerns or roadblocks affecting satisfaction or product usage. Manage competitive pressures and handle objections to retain existing customers or win new customers. Manage a high volume of daily customer contacts through phone and email, with a primary focus on outbound communication. Use AI-enabled sales and productivity tools, where appropriate, to support prospect research, personalize outreach for Japanese- or Korean-speaking customers, and prepare for customer conversations. Work with the team and management to provide a professional experience during all interactions with customers and prospects. Maintain accurate and complete customer information in the CRM. Undertake sales activities including lead qualification, lead conversion, customer health checks, gathering customer feedback, and contract renewals. Apply AI-enabled tools to support follow-up and routine administrative tasks, reviewing outputs for accuracy and relevance to the customer. Work collaboratively within the team and report directly to a Sales Manager. Location: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2 Language Requirements: English (Required) Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Sr. Specialist, Sales Development - English/Hindi.

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