Job Title: Manager, Transformation Job Description 1. Innovation Leadership 2. Strategic Visibility 3. Process Optimization 4. Best Practices and Training: -Drive, deliver, and deploy various Innovation Initiatives -Have a seat on the table and be highly visible across xBRs, client or account meetings, and client visits -Provide end to end assessments and customer journey map to streamline the process and propose the applicable automation tools and process improvement -Lead ideation sessions with the account and co-innovation with the client -Replicate best practices applicable to the account -Establish analysis and action plans related to Innovation to address VOC, CVAs, and prevention/improvement of any Hypercare status -Provide awareness and/or trainings on Automation, Roots, and Six Sigma Location: PHL Quezon City - Tera Tower 16th Floor Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Manager, Transformation.

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