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MAMattel logo

Mattel

Escobedo, mx

Talent Acquisition & Attention Center for Employees Supervisor.

FULL TIMEPEOPLE & OPS

Position Purpose

Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.

Key Responsibilities

  • Ensure external talent acquisition across all business areas while promoting internal talent development.
  • Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.
  • Maintain a strong pipeline of qualified candidates for high-volume hiring.
  • Develop recruitment strategies for both operational and administrative positions.
  • Manage the internship program.
  • Develop and manage partnerships with universities and technical schools.
  • Provide employee support through phone, email, chat, and employee service portals.
  • Maintain employee records in internal systems.
  • Ensure proper personnel documentation management.
  • Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.
  • Support the Safety & Quality Management System (SIGO).
  • Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
  • Support initiatives to reduce workplace incidents.

Authorities

  • Hire Interns, DL, IDL, and Staff employees.
  • Conduct job evaluations and review job descriptions.

Key Performance Indicators

  • Timely fulfillment of staffing requirements (NTR).
  • Employee satisfaction with Employee Service Center services.
  • Turnover rate for employees with less than seven days of service.

Education & Experience

Education

  • Bachelor's Degree.

Technical Knowledge

  • Talent acquisition platforms.
  • Internship management platforms.

Competencies

  • Initiative
  • Negotiation
  • Creativity
  • Leadership
  • Teamwork
  • Communication
  • Results Orientation

Experience

  • Minimum 5 years in high-volume operational recruitment.

Languages

  • Conversational Business English.

Position Purpose

Ensure the attraction, selection, and retention of talent by implementing effective recruitment strategies and employee service processes delivered through the Employee Service Center, promoting a fair and motivating work environment aligned with Montoi's business objectives and in compliance with the Federal Labor Law, Internal Work Regulations, and the Collective Bargaining Agreement.

Key Responsibilities

  • Ensure external talent acquisition across all business areas while promoting internal talent development.
  • Source, identify, and select candidates who meet job requirements for Intern, DL, IDL, and Staff positions.
  • Maintain a strong pipeline of qualified candidates for high-volume hiring.
  • Develop recruitment strategies for both operational and administrative positions.
  • Manage the internship program.
  • Develop and manage partnerships with universities and technical schools.
  • Provide employee support through phone, email, chat, and employee service portals.
  • Maintain employee records in internal systems.
  • Ensure proper personnel documentation management.
  • Lead the Employee Service Center as the primary point of contact for questions related to policies, benefits, payroll, vacation, leaves of absence, and People & Culture processes.
  • Support the Safety & Quality Management System (SIGO).
  • Ensure compliance with ISO 45001 and EHS legal and corporate requirements.
  • Support initiatives to reduce workplace incidents.

Authorities

  • Hire Interns, DL, IDL, and Staff employees.
  • Conduct job evaluations and review job descriptions.

Key Performance Indicators

  • Timely fulfillment of staffing requirements (NTR).
  • Employee satisfaction with Employee Service Center services.
  • Turnover rate for employees with less than seven days of service.

Education & Experience

Education

  • Bachelor's Degree.

Technical Knowledge

  • Talent acquisition platforms.
  • Internship management platforms.

Competencies

  • Initiative
  • Negotiation
  • Creativity
  • Leadership
  • Teamwork
  • Communication
  • Results Orientation

Experience

  • Minimum 5 years in high-volume operational recruitment.

Languages

  • Conversational Business English.
Pay
Not stated
Where
Escobedo, mx
Work
Not stated
Type
Full time
Posted
21 Oct, 2026
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