The Strategy Director develops and delivers integrated brand, omnichannel, customer experience, and communications strategies across healthcare and life sciences engagements for regional and global clients. The role partners with client stakeholders and multidisciplinary teams across Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to translate complex commercial challenges into clear strategic direction and actionable recommendations.
What You’ll Do
- Develop integrated brand, omnichannel, customer experience, and communications strategies across HCP and consumer audiences, translating market, customer, and commercial insights into actionable strategic plans.
- Facilitate client workshops, brand planning sessions, and presentations for senior stakeholders, developing recommendations that inform brand, customer experience, and commercial decisions.
- Partner with Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to connect commercial objectives, scientific context, customer insights, and creative execution across integrated engagements.
- Contribute strategic thinking to new business pitches, proposals, brand planning initiatives, and organic growth opportunities, partnering with cross-functional teams to identify and develop opportunities for clients.
- Apply data, customer insights, behavioural science, emerging trends, and AI-enabled approaches to strategic planning to identify opportunities, challenge assumptions, and strengthen strategic recommendations.
Required:
- 6+ years of experience in healthcare communications, pharmaceutical strategy, life sciences consulting, or integrated agency strategy, with experience supporting complex regional or global client engagements.
- Demonstrated experience developing integrated brand, omnichannel, commercialisation, customer experience, or communications strategies for pharmaceutical, biotechnology, or healthcare brands, with examples of strategies carried from planning into execution.
- Experience facilitating client workshops, strategic planning sessions, and presentations for senior stakeholders, with examples of strategic recommendations informing brand, customer, or commercial plans.
- Experience partnering across Client Services, Creative, Medical Strategy, Science & Regulatory, and Project Management to develop and deliver integrated strategic recommendations.
- Experience contributing to healthcare or life sciences new business pitches, proposals, and organic growth initiatives, with examples of developing strategic inputs that supported new or expanded client engagements.
Desired:
- Comfort and enthusiasm for using AI as a regular part of how work gets done.
- Experience developing strategy across therapeutic areas such as oncology, immunology, rare disease, specialty care, vaccines, or consumer health.
- Experience supporting regional or global healthcare brands across EMEA including adapting strategy to different market and customer contexts.
- Experience applying behavioural science, customer insights, ecosystem strategy, data, or innovation methodologies to healthcare commercial challenges.
- Experience partnering with executive leadership teams to shape longer-term brand, portfolio, or commercial strategy within healthcare or life sciences organisations.
Klick uses an AI-powered tool as part of an automated process to support our hiring process by analysing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.