Apogee Architectural Metals Apogee Enterprises, Inc. (NASDAQ: APOG), founded in 1949 and headquartered in Minneapolis, MN designs and delivers architectural products and services that enclose and enhance commercial buildings. www.apog.com Apogee Architectural Metals is a segment of Apogee specializing in aluminum framing, windows, storefront, curtainwall, and entrance systems. We provide integrated capabilities, including design, engineering, extrusion, finishing, fabrication and assembly, across North America. Through our brands including Alumicor, EFCO, Linetec, Tubelite, and Wausau, we deliver quality, consistency, and value-added services throughout our portfolio. Position Summary The Project Manager for Client Services is responsible for managing assigned projects from pre-award through full life cycle, execution of scope commitments, post-award activities, providing timely client service communication both verbal and written to stakeholders and is to follow project specific sold margins and processes. Projects may have multiple Architectural Metals series products from different locations ranging from small to large in scale with low to high-risk commitments. Key Responsibilities Customer Service Customer focused, prioritizing client needs and understanding their preferences, providing a personalized and memorable experience. Actively listen, resolving client problems by taking ownership and following up through completion. Understand client/project needs and explain requirements/ solutions needed. Create meaningful interactions that solve problems, build trust and forge lasting client relationships. Provide concise and actionable information to internal and external clients. Proactive in reaching out to clients concerning issues i.e. backorders, schedule moves, upcoming approvals. Order Planning / Processing Review purchase orders to estimates, ensuring all information is executable and accurate. Coordinate and track requests for information (RFI’s) as required to maintain completeness and accuracy of project information. Coordinate and track project scope alternates through change orders to ensure material and services provided are billable and collectable. Coordinate completion of all Architectural Metals order processing milestones to ensure on time completion of orders. Produce and understand schedule of values as required. Load Planning / Logistics Assist manufacturing and shipping as needed. Provide verbal or written correspondence of all schedule revisions and back orders to client. Develop material and delivery sequence if required to meet client expectations. Compliance/Process/Procedures Maintain order files per established guidelines and naming structures. Follow Architectural Metals process and procedures to ensure compliance with established company policies. Experience & Skills Education: Associate degree and/or 5+ years project management experience. 5+ years’ industry experience is preferred. Experience: Experience in managing projects in a manufacturing environment is preferred Continuous Improvement (CI) Training is a plus. Commercial Construction experience is a plus. Resolving client concerns. Required Skills: Customer service skills. Time Management. Thorough knowledge of ERP software. Microsoft Office Suit (Outlook, Power Point, Word, Excel, Teams) with high emphasis on Excel. Good verbal and written communication skills, active listener Ability to work independently and as part of a team. Communicates information that is accurate, objective, and fact-based. Negotiation skills. Conflict management skills. Problem solving skills. Ability to develop project specific timelines showing milestones needed to meet client expectations. Ability to develop project specific tasks to include plans to eliminate potential risks. Ability to read shop and fabrication drawings. Knowledge of product testing and performance requirements. Work Environment/Travel Requirements Occasional travel related to other sites / corporate / project sites – Less than 25%. Physical Requirements Ability to work in both office and manufacturing environments. Lift up to 10 lbs. Our Benefits We care about and invest in our employees. We are proud to offer a comprehensive benefits package designed to support their well-being and foster professional development. Here is a glimpse of what you can look forward to if you join our team. Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability) Incentive Plans 401(k) with employer contribution and match Employee Stock Purchase Plan with employer match Paid Time Off (Vacation and Sick Time) Paid Holidays Tuition Reimbursement Program Employee Assistance Program (EAP) Wellness Program Training and Career Progression Apogee and our brands are an Equal Opportunity Employer. By definition, Apogee means "highest point." It's no coincidence that it's also the name of our company. For over 70 years it is a name that has inspired and driven us to achieve a higher level of excellence in all we do. We are not satisfied with the status quo. We aim higher, think bigger, and endeavor to create even more value for every Apogee stakeholder. We strive to create peak value. Apogee is a leader in architectural products and services. Our glass and aluminum window, storefront and curtainwall systems make buildings look great, reduce energy consumption, and protect occupants and property. Our highly skilled team designs glass and metal building façades, completes massive orders for skyscrapers on time, and manages complex window, curtainwall and storefront installation projects. We are also a leader in the protection and conservation of all things framed and displayed. Our Tru Vue business provides high-performance glass and acrylic products for the custom framing, fine art, and technical glass markets. Apogee Enterprises, Inc. and our brands are equal opportunity employers. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other characteristic protected by state or federal law.

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