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Location: Calmont Operations Building Department: Clinical Support & Prevention Shift: First Shift (United States of America) Standard Weekly Hours: 40 Summary: Provide support for all Service Coordination Department functions including health education and service coordination services for CCHP members. This position also provides call issue escalation for CCHP members or providers, may manage a case load of members with low to moderate health complexity or may provide support for Team Lead duties, during the Team Lead’s absence. Additional Information: Provide support for all Service Coordination Department functions including health education and service coordination services for CCHP members. This position also provides call issue escalation for CCHP members or providers, may manage a case load of members with low to moderate health complexity or may provide support for Team Lead duties, during the Team Lead’s absence. Schedule: M-F 8:00 am-5:00 pm-onsite training Education & Experience High school diploma or equivalent required. Bachelor of Social Work preferred. Five years’ experience in a managed care or medical office/hospital environment. Bi-lingual (English/Spanish) Required. Expert proficiency in conversational, reading, writing, and translating medical terms as well as diagnoses. Must pass Spanish test prior to hire. Knowledge, Skills & Abilities Superior verbal and written communication including motivational interviewing and adult learning principles. Familiarity with basic medical terminology and ICD-9 and CPT coding. Personal computer skills. Expertise with various software.applications/databases (i.e., Microsoft Office). Highly organized, ability to prioritize, and demonstrate complex problem solving skills. Ability to work autonomously with minimal supervision. Demonstrated care coordination concepts. Licensure, Registration, and/or Certification: Licensed Bachelor Social Work preferred. Certified Community Health Worker required. About Us: Cook Children’s is an equal opportunity employer. As such, Cook Children’s offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination. Cook Children’s is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment. Promise, a strong word with deep meaning that everyone understands—especially kids. This is the foundation of our organization and what drives us to blaze new trails in medical care, research, advanced technology, as well as programs and initiatives that benefit children who may not otherwise have access to quality health care. Every day our employees come to work with the intention of keeping our Promise. It's the guiding principle that helps our patients and their families get better and stay healthy. As a member of our Cook Children's team, you can be an important part of making that happen. Please, create a profile and upload your resume/CV by clicking the Get Started button.
Cookchildrens
Calmont Operations Building, United States of America