Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, the UK, and France. With our proven track record of success, we are excited to expand our operations to Germany. As a startup operation in this new market, we offer a unique opportunity for innovative and driven individuals to make a significant impact. Join us at the forefront of establishing the PSA brand in Europe and enjoy the benefits of working in a startup environment backed by the stability and resources of a successful US business. Collectors ist führender Entwickler innovativer Technologien und bietet Sammlern weltweit Dienstleistungen mit zusätzlichen Nutzen. Wir bewerten, authentifizieren, lagern und verkaufen Millionen von Sammlerstücken, die Rekorde brechen. Dabei modernisieren und digitalisieren wir unsere Prozesse kontinuierlich, um Sammler bei der Ausübung ihrer Leidenschaften zu unterstützen. Wir sind stets auf der Suche nach talentierten Mitarbeitern für unser wachsendes Team. Unser Angebot umfasst Sammelkarten, Autogramme, Comics, Münzen, Videospiele, Veranstaltungstickets und Erinnerungsstücke. Zu unseren Tochtergesellschaften gehören PSA, PCGS, Beckett, SGC und Card Ladder. Seit unserer Gründung im Jahr 1986 haben wir Millionen von Artikeln bewertet und authentifiziert. Wir beschäftigen mehr als 3000 Mitarbeiter in unserem Hauptsitz in Santa Ana, Kalifornien, und in unseren Büros in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Kanada, Mexiko, Deutschland, das Vereinigte Königreich und Frankreich. Aufgrund unserer nachweislichen Erfolgsbilanz freuen wir uns, unsere Geschäftstätigkeit auf Deutschland auszuweiten. Als junges Unternehmen in diesem neuen Markt bieten wir innovativen und engagierten Menschen die einzigartige Chance, einen entscheidenden Beitrag zu leisten. Werde Teil unseres Teams und gestalte die Zukunft der Marke PSA in Europa mit. Profitiere von den Vorteilen eines dynamischen Startup-Umfelds mit der Stabilität und den Ressourcen eines erfolgreichen US-Unternehmens. We’re looking for a Continuous Improvement Specialist to drive operational excellence culture by leading improvement efforts that strengthen how the organization operates. Building on established continuous improvement skills, you will independently manage moderate scope initiatives, analyze process and performance data, and recommend practical solutions that improve efficiency, quality, cost effectiveness, and risk control. You will apply professional judgment within established guidelines and play an active role in improving and sustaining enterprise processes and performance standards. Onsite Requirement: This role requires you to be onsite in the Frankfurt office 5 days per week. What You’ll Do: Continuous Improvement & Business Operations Lead analysis of end-to-end business processes using Value Stream Mapping (VSM), DMAIC, and related methodologies to identify inefficiencies, risks, and improvement opportunities across functions. Independently execute assigned continuous improvement initiatives, determining appropriate analytical methods, adapting standard approaches as needed, and recommending sustainable, data-driven solutions. Plan and facilitate structured improvement events (e.g., Kaizen workshops), including defining scope, coordinating cross-functional participation, and documenting outcomes and controls to improve safety, quality, service, cost and people engagement. Develop, refine, and maintain standard work, SOPs, and process documentation to support consistent operating practices, compliance, and performance improvement. Data Analysis & Decision Support Define and refine KPIs and performance measurement frameworks; analyze operational and financial data to evaluate trends, improvement results, capacity, and productivity. Prepare dashboards, analyses, business cases, and ROI estimates that support leadership decision-making and prioritization. Perform workflow, time-based, and process analyses to inform optimization recommendations and support planning activities. Advisory, Judgment & Planning Provide professional, consultative guidance to managers on process design, improvement strategies, and operational controls. Exercise judgment within established policies and procedures to prioritize improvement opportunities, interpret results, and recommend courses of action aligned with organizational goals. Support planning, tracking, and reporting of improvement initiatives, including timelines, resource needs, and budget inputs for assigned work. Collaboration & Communication Build productive working relationships with operational teams, support functions, and external vendors to resolve issues and implement improvement solutions. Communicate complex analytical findings clearly and concisely to non-technical audiences, including leaders and cross-functional stakeholders. Contribute to capability building by supporting training materials, best-practice documentation, and knowledge sharing related to continuous improvement methodologies. Who You Are: Bachelor’s degree in Engineering, Business, Operations Management, or a related field; or equivalent professional experience. Typically requires a minimum of 2 years of related experience, or an advanced degree with limited professional experience. Fluent in German and English, with the ability to collaborate with cross-functional, international teams. Lean Six Sigma Green Belt certification preferred; required within a defined period if not already obtained. Applies developing professional expertise in continuous improvement, analytics, and business operations to resolve a variety of operational issues. Exercises discretion and independent judgment within defined procedures to address problems of moderate scope and recommend improvements. Works with minimal day-to-day supervision; receives general direction on new or complex assignments, with work reviewed for quality, effectiveness, and alignment with objectives. Strong analytical and problem-solving skills applied to moderately complex business operations. Proficiency in data analysis and visualization tools (e.g., Excel, Power BI, Tableau). Ability to exercise professional judgment and provide standard advisory recommendations within established frameworks. Effective written and verbal communication skills for preparing analyses, reports, and presentations. Salary Range: The salary range for this position is €59,300.22 - €78,424.54. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set. This role may be eligible for bonuses, commissions, or other forms of compensation, please ask your recruiter for details. Diversity Statement: Collectors Universe is an equal opportunity employer. We welcome applications from all qualified candidates regardless of ethnic origin, gender, religion or belief, disability, age, or sexual orientation (m/w/d). Diversity und Chancengleichheit: Collectors Universe ist ein Arbeitgeber der Chancengleichheit. Wir begrüßen Bewerbungen von allen qualifizierten Kandidat*innen, unabhängig von ethnischer Herkunft, Geschlecht, Religion oder Weltanschauung, Behinderung, Alter oder sexueller Orientierung (m/w/d). Reasons To Join Us: The opportunity to be a part of our Germany operation and to make a meaningful impact on the successful launch of PSA in the EU A dynamic and collaborative international team An organization dedicated to supporting the passionate Collectors community A competitive salary and benefits Residents of areas outside the United States: Please see the Collectors Global Privacy Policy, located here. When you apply to a job on this site, the personal data contained in your application will be collected by Collectors (“Controller”), which is located at 1600 E St Andrew Pl Ste 150 Santa Ana, CA 92705 and can be contacted by emailing ta-operations@collectors.com. You may reach our privacy protection officer by emailing privacy@collectors.com. Your personal data will be processed for the purposes of managing Controller’s recruitment, hiring, and related activities, which include but are not limited to setting up and conducting candidate interviews and technical exams, evaluating and assessing the results thereof, and communicating with the candidate. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for Employment. Your personal data will be collected by and shared with Workday, a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the 2021 Standard Contractual Clauses adopted by the European Commission. You can obtain a copy of the standard contractual clauses by contacting us at ta-operations@collectors.com. Where necessary, we may share your data with additional recipients for the purpose of processing your application and/or concluding an employment contract. Examples include Deel Inc., our employer of record in Europe, and staffing agencies. We will only do so in accordance with applicable legal requirements. Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority. We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to interviewfraud@collectors.com. If you require an accommodation to apply or interview with us due to a disability or special need, please email interviewaccommodation@collectors.com Warum du zu uns kommen solltest: Die Möglichkeit, Teil unseres Deutschland-Teams zu werden und den erfolgreichen Start von PSA in der EU aktiv mitzugestalten Ein dynamisches, internationales Team mit enger Zusammenarbeit Eine Organisation, die sich der Unterstützung der leidenschaftlichen Collectors-Community verschrieben hat Eine attraktive Vergütung sowie umfassende Benefits Für Bewerber außerhalb der Vereinigten Staaten: Bitte lies unsere globale Datenschutzrichtlinie von Collectors hier. Wenn du dich über diese Website bewirbst, werden die in deiner Bewerbung enthaltenen personenbezogenen Daten von Collectors („Verantwortlicher“) verarbeitet. Der Verantwortliche hat seinen Sitz in 1600 E St Andrew Pl Ste 150, Santa Ana, CA 92705, USA und ist unter ta-operations@collectors.com erreichbar. Unseren Datenschutzbeauftragten erreichst du unter privacy@collectors.com. Deine personenbezogenen Daten verarbeiten wir, um unseren Recruiting- und Einstellungsprozess durchzuführen. Dazu gehört insbesondere die Organisation und Durchführung von Bewerbungsgesprächen und fachlichen Assessments, die Auswertung der Ergebnisse sowie die Kommunikation mit dir im Bewerbungsprozess. Die Verarbeitung erfolgt auf Grundlage von Art. 6 Abs. 1 lit. f DSGVO (berechtigtes Interesse), da sie für die Durchführung und Steuerung unseres Bewerbungsprozesses erforderlich ist. Deine Daten werden außerdem von Workday, einem Cloud-Dienstleister mit Sitz in den USA, verarbeitet, den wir zur Unterstützung unseres Recruiting- und Einstellungsprozesses einsetzen. Wenn du dich außerhalb der USA befindest, werden deine Daten daher in die USA übermittelt, sobald du sie über diese Website einreichst. Da die Europäische Kommission festgestellt hat, dass in den USA kein gleichwertiges Datenschutzniveau besteht, erfolgt die Übermittlung auf Grundlage geeigneter zusätzlicher Garantien, insbesondere der Standardvertragsklauseln der Europäischen Kommission aus dem Jahr 2021. Eine Kopie dieser Standardvertragsklauseln kannst du unter people@collectors.com anfordern. Soweit erforderlich, geben wir deine Daten an weitere Empfänger weiter, um deine Bewerbung zu bearbeiten und/oder einen Arbeitsvertrag abzuschließen. Dazu können beispielsweise Deel Inc, unser Employer of Record in Europa oder Personalvermittlungsagenturen zählen. Dies erfolgt selbstverständlich nur im Einklang mit den geltenden gesetzlichen Vorgaben. Wir speichern deine personenbezogenen Daten nur so lange, wie es für die Prüfung deiner Bewerbung erforderlich ist. Nach der DSGVO hast du das Recht auf Auskunft über deine gespeicherten Daten, auf Berichtigung oder Löschung sowie auf Einschränkung der Verarbeitung. Außerdem hast du das Recht auf Datenübertragbarkeit. Darüber hinaus kannst du dich bei einer zuständigen Datenschutzaufsichtsbehörde in der EU beschweren. Uns sind Fälle bekannt, in denen Personen betrügerische Stellenangebote erhalten, die vorgeblich von Collectors oder einem unserer Geschäftsbereiche stammen. Solche Betrugsversuche erfolgen häufig über gefälschte Websites, gefälschte E-Mails im Namen des Unternehmens oder über soziale Medien. Bitte beachten Sie: Wir fragen im Bewerbungsprozess niemals nach persönlichen Daten wie Bankverbindung, Sozialversicherungsnummer oder nationaler Identifikationsnummer. Ebenso versenden wir keine Zahlungen und fordern keine Zahlungen für die Beschaffung von Arbeitsmitteln oder Ausrüstung. Sollten Sie einen Betrugsversuch vermuten, wenden Sie sich bitte an interviewfraud@collectors.com. Sollten Sie aufgrund einer Behinderung oder besonderer Bedürfnisse eine Unterstützung bei der Bewerbung oder beim Vorstellungsgespräch bei uns benötigen, senden Sie bitte eine E-Mail an interviewaccommodation@collectors.com Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible trading cards, autographs, comic books, coins, video games, event tickets, and memorabilia. Our subsidiaries include PSA, PCGS, Beckett, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 3000 people across our headquarters in Santa Ana, California and offices in New Jersey, Texas, Florida, Japan, Shanghai, Hong Kong, Canada, Mexico, Germany, and France.

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