The SC Johnson College of Business at Cornell University unites three top-ranked schools to offer a comprehensive business education. Its mission is to transcend traditional business boundaries, transforming critical thinking into practical solutions. The college's vision is to inspire leaders to build sustainable, shared prosperity. Core values include excellence, inclusion, engagement, community, and impact, which guide all programs and initiatives. Together, these elements drive the college's commitment to positively impacting society and fostering a collaborative learning environment. The Peter and Stephanie Nolan College of Hotel Administration at Cornell University is renowned for its pioneering hospitality education. Its mission is to cultivate leaders who excel in the hospitality industry through a blend of business acumen and innovative thinking. The college values excellence, community, and a commitment to shaping the future of hospitality. The Statler Hotel, located on Cornell University's campus, is renowned as "the premier hotel that teaches." It serves as the practical hotel operations laboratory for the Peter and Stephanie Nolan School of Hotel Administration, providing students with hands-on experience in hospitality management. The hotel combines modern elegance with the vibrant energy of campus life, offering guests a unique and immersive stay. With over 150 rooms and state-of-the-art conference facilities, it hosts numerous important events and meetings. The Statler Hotel is committed to excellence in service and hospitality education, making it a cornerstone of Cornell's hospitality program. The Opportunity: While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others. The Night Auditor role provides a welcoming atmosphere for hotel guests. The Night Auditor is responsible for registering, assisting with requests, and checking out guests in compliance with the hotel’s documented service standards. Additionally, the Night Auditor is responsible for reviewing, verifying, and recording the hotel’s daily revenue. This role also utilizes the Property Management System (PMS) and Excel to generate all necessary reports required by management. This role reports to the overnight shift: 11pm – 7:30am. Key Responsibilities: Provide exceptional guest service by managing front desk operations, guest check-in/check-out, reservations, and guest inquiries. Handle cash transactions, room assignments, switchboard operations, and other front office functions accurately and professionally. Perform nightly audit and financial reconciliation processes, including revenue postings, report generation, and system updates. Monitor hotel safety and security during overnight hours, responding to emergencies and documenting incidents as required. Prepare and distribute daily operational and management reports, communicating overnight activities and discrepancies to relevant departments. Support, train, and provide guidance to student and overnight staff while ensuring adherence to hotel policies and procedures. Serve as backup Night Manager and assist with overnight operational needs to ensure smooth hotel operations. Required Qualifications Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and well-being. Passionate about working in an organization that values and promotes diversity, equity, inclusion, anti-racism, and well-being. High School diploma or equivalent 3 – 5 years of experience in customer service or hospitality role. Preferred Qualifications A valid Driver’s License Associate degree in accounting 3 -5 years of experience in an audit or accounting position This is a full-time, on-site position based in Ithaca, NY. Salary to commensurate with education and experience. Rewards and Benefits Cornell receives national recognition as an award-winning workplace for our health, wellbeing, sustainability, and diversity initiatives. Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: https://hr.cornell.edu/benefits-pay. Follow this link to learn more about the Total Rewards of Working at Cornell: https://hr.cornell.edu/jobs/your-total-rewards. Our leave provisions include three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. Cornell's impressive educational benefits include tuition-free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Application Procedure: When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate. NOTE: Cornell employees must apply through the Internal Cornell Career site.  University Job Title: Guest/Client Services Supervisor I Job Family: Auxiliary Services Level: D Pay Rate Type: Hourly Pay Range: $26.00 - $28.61 Remote Option Availability: Onsite Company: Endowed Contact Name: Lisa Rhoads Contact Email: ljr7@cornell.edu Job Titles and Pay Ranges: Non-Union Positions Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria: Prior relevant work or industry experience Education level to the extent education is relevant to the position Unique applicable skills Academic Discipline To learn more about Cornell’s non-union staff job titles and pay ranges, see Career Navigator. Union Positions The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell’s union wages, see Union Pay Rates. Current Employees: If you currently work at Cornell University, please exit this website and log in to Workday using your Net ID and password. Select the Career icon on your Home dashboard to view jobs at Cornell. Online Submission Guidelines: Most positions at Cornell will require you to apply online and submit both a resume/CV and cover letter. You can upload documents either by “dragging and dropping” them into the dropbox or by using the “upload” icon on the application page. For more detailed instructions on how to apply to a job at Cornell, visit How We Hire on the HR website. Employment Assistance: For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email mycareer@cornell.edu. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell Office of Civil Rights at voice (607) 255-2242, or email at accommodations@cornell.edu. Applicants that do not have internet access are encouraged to visit your local library, or local Department of Labor. You may also request an appointment to use a dedicated workstation in the Office of Talent Attraction and Recruitment, at the Ithaca campus, by emailing mycareer@cornell.edu. Notice to Applicants: Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell as well as some of your rights and responsibilities as an applicant. EEO Statement: Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “... any person ... any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law. Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law. 2026-10-16 Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. With our main campus located in Ithaca, NY, Cornell's far-flung global presence includes the medical college's campuses on the Upper East Side of Manhattan and Doha, Qatar, as well as the Cornell Tech campus located on Roosevelt Island in the heart of New York City. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.

Night Auditor/Manager, The Statler Hotel.

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