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Business Unit: Cubic Transportation Systems Company Details: JOB SUMMARY: The Senior Image Review Processor performs advanced review of license plate images, supports accurate transaction processing, and serves as a resource for Image Review Processors. This role handles complex images, supports quality and productivity standards, assists with training and mentoring, and reinforces compliance with company, transportation department, and data security requirements. Job Details: ESSENTIAL DUTIES AND RESPONSIBILITIES: Review license plate images and accurately record transaction details, including plate number, plate type, issuing state, vehicle class, and vehicle type. Apply business rules, reference guides, and department-specific requirements to ensure consistent and accurate processing. Handle complex, illegible, or problematic images and provide guidance on appropriate resolution. Maintain productivity, interaction time, transaction accuracy, and image review quality standards. Support quality assurance by reviewing sample transactions, identifying trends, documenting recurring errors, and reinforcing image review standards. Serve as a resource for Image Review Processors by answering procedural questions and modeling accurate processing practices. Assist with training, mentoring, and onboarding new or less experienced team members. Provide input on common processing errors, training opportunities, system concerns, and process improvements. Use multiple applications to complete assigned work, support recordkeeping, and report image quality or operational issues. Maintain confidentiality and compliance with company policies, procedures, regulatory standards, and security requirements. Prepare basic operational reports on image review volumes, productivity trends, quality results, and service level performance. BACKGROUND AND EXPERIENCE: High school diploma or equivalent required; 1–2 years of experience in image review, data entry, customer service, transportation operations, or high-volume processing preferred. Strong attention to detail, sound judgment, and ability to resolve complex or unclear image review scenarios consistently. Ability to accurately review high-volume license plate images for extended periods. Accurate data entry speed of 7,000 characters per hour and typing speed of 40 words per minute preferred. Proficiency with computers, email, web browsers, proprietary systems, and multiple applications. Ability to answer procedural questions, reinforce quality and productivity expectations, and support less experienced team members. Ability to work extended hours, weekends, or holidays as needed. The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. Cubic Pay Range: $16.00 - $21.00 + benefits. The Cubic pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. #LI-ME1 Worker Type: Employee We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds. We do not discriminate based on any protected characteristic under applicable law. Cubic creates and delivers technology solutions in transportation that make people’s lives easier by simplifying their daily journeys, and defense capabilities that help promote mission success and safety for those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global challenges through innovation and service to our customers and partners. We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Cubic is dedicated to providing a comprehensive employee benefits program. All regular, full-time and part-time employees (working an average of 20 hours per week) are eligible for benefits that are effective on the first day of employment. Cubic offers medical, dental and vision insurance, company-paid disability (company continues full pay and benefits for up to six weeks), life insurance options, critical illness and accident coverages, Flexible Spending Accounts, a pre-paid legal plan, travel accident insurance, an award-winning well-being program which includes an employer-funded lifestyle spending account, up to six weeks of paid parental leave, and a 401k Retirement Plan with a company match. Employees can also take advantage of backup childcare, pet care, pet insurance, virtual tutoring, and a tuition reimbursement program. Many locations follow a 9/80 work schedule with time-off policies to help encourage employees to take time for rest and relaxation. Full-time salaried employees are eligible to participate in Cubic’s flexible time-off arrangement. Part-time and hourly employees accrue paid time-off (PTO)/Sick leave at a rate of 5.23 hours bi-weekly. Lastly, Cubic provides its employees 11 paid holidays throughout the calendar year. With a presence in over 60 countries and more than 5,000 employees worldwide, Cubic is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer. We are committed to ensuring a workplace free of discrimination based on race, color, religion, age, disability, genetic information, sex, sexual orientation, gender identity, national origin, military or veteran status, and any other basis protected by applicable law. For more information on Equal Employment please visit: http://www.cubic.com/Careers/Applicant-Help To learn more, visit Cubic.com. Follow us on LinkedIn!
Cubic
USA Home TN, United States of America
Senior Image Review Processor.
SENIOR LEVEL$16–21/HR