職務目的（Job Purpose）営業社員および事務スタッフの生産性向上と業務品質向上を目的に、生成AIを活用した業務改革を推進します。現場の業務課題を理解し、AI活用の企画、プロンプト設計、チャットボット活用、既存システムの利便性向上を通じて、営業組織全体の業務効率化とDX推進を支援します。職責（Job Responsibilities） AI活用企画・推進　　　　営業部門および事務部門の業務課題分析　　　　AI活用ユースケースの企画・推進　　　　AI活用ロードマップの策定　　　　活用状況の分析および改善提案 Microsoft Copilot活用推進　　　　営業・事務業務向けプロンプトの作成・標準化　　　　提案書作成、会議要約、メール作成、データ分析等の活用促進　　　　ベストプラクティスの整備・展開　　　　社員向けトレーニングの企画・実施 Gemini Chatbot企画・運営　　　　Geminiを活用した業務支援チャットボットの企画　　　　営業支援、商品照会、FAQ、業務手順案内等のユースケース設計　　　　利用者の要望を踏まえた継続的な改善　　　　効果測定および利用促進施策の立案 AIを活用した既存システム改善　　　　社内ポータル、ナレッジ管理システム、Microsoft 365等の利便性向上　　　　AI検索やナレッジ活用施策の企画　　　　IT部門およびベンダーとの要件整理・調整　　　　ユーザー視点での業務プロセス改善提案 AI活用定着化　　　　AI研修・勉強会の企画運営　　　　利用ガイドラインの整備　　　　活用事例の収集・共有　　　　AIアンバサダーとの連携推進主要な関係先（Key Relationships）　内部関係先 (AIG組織内) IT部門　外部関係先 (AIG組織外) システムベンダー必要とされるスキル・経験（Required Skills and Experiences）　最終学歴　学士号または同等の学位　スキル/知識 Microsoft 365に関する知識生成AI（Copilot、Gemini等）に関する理解プロンプト設計スキル ITシステムに関する基礎知識　業務経験業務課題を整理し、要件定義から導入・定着化までを主体的にリードした経験（必須）業務変革やAI/DX施策を推進した実績（必須）営業部門とIT部門の橋渡し役の経験（尚可）　求める人物像現場目線で課題解決を考えられる方営業部門とIT部門の橋渡しができる方周囲を巻き込みながら変革を進められる方 At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike. Enjoy benefits that take care of what matters At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family. Reimagining insurance to make a bigger difference to the world American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become. Welcome to a culture of inclusion We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations. AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com. Functional Area: SM - Sales & Marketing AIG General Insurance Company, Ltd. As a global risk leader with deep industry expertise and innovative solutions to smartly manage risk, AIG enables our clients’ growth in ways they never thought possible. We also do the same for our colleagues, because we know our people are our greatest strength – the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs. Join our Talent Community. Additional information about AIG can be found at www.aig.com | YouTube | Instagram| LinkedIn.

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