Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
We are currently looking for a Warehouse Specialist who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Assistant Warehouse Manager, your focus will be on supporting Goods In and Inventory operations, including receiving deliveries, booking stock into the WMS, managing putaway and stock movements, and maintaining accurate stock levels and locations. In this role, you will combine your attention to detail with your ability to work across different warehouse functions, supporting B2B, Fulfilment, Returns and Marketplace activities as required.
What you will do
- Support Goods In and Inventory operations, including receiving inbound deliveries, directing stock to the correct warehouse areas, booking products into the WMS and completing putaway.
- Maintain accurate stock levels and locations by supporting cycle counts, stock takes, system reconciliations, POs, transfers and stock movements, investigating and resolving discrepancies where required.
- Support wider warehouse operations including B2B, Fulfilment, Returns and Marketplace activities, including Trade orders, VAS, customer returns, product rework and refunds as required.
- Support day-to-day warehouse operations by assisting with problem orders, loading and unloading, Peak Event preparation, Quality Control projects and maintaining a clean, organised and safe working environment.
- Support the training and development of new starters, agency workers and seasonal colleagues, while demonstrating a positive and proactive approach to learning and taking on additional responsibilities.
What you should bring
- Experience working in a Goods In, Inventory, retail or warehouse environment, with a good understanding of basic warehouse operations.
- Previous experience using a Warehouse Management System (WMS), with the ability to learn and use different warehouse apps and systems; some knowledge of NetSuite is desirable.
- Strong attention to detail, with a methodical, organised and accurate approach to stock and inventory activities.
- Excellent literacy, numeracy and communication skills, with the ability to work effectively in a fast-paced, performance-driven environment.
- Reliable and punctual, with a proactive, team-focused attitude and willingness to learn, support colleagues and take on additional responsibilities.
- Must be over 18 due to the nature of the products.
What we can offer you
- We prioritize our employees' wellbeing with comprehensive healthcare coverage, dentalcare benefits, an HSA account, and life insurance. Join us and enjoy the security and peace of mind of working for a company that cares about you!
- Great staff discounts: Our employees enjoy discounts on our products and services, making it easier for them to enjoy the things they love.
- PTO: We believe in the importance of taking time off to recharge and enjoy life outside of work.
- Support for professional development: We want our employees to grow and thrive in their careers, which is why we offer ample support for professional development.
- Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
- CV review
- Interview with one of our Talent Acquisition Team Members
- Hiring Manager Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Careers | Lovehoney Group
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