Project Expedition, a rapidly growing travel company, is seeking a Team Leader for our Content Development Team. As part of our Supplier Partnerships Department, this role is focused on leading supplier onboarding and content quality, ensuring new tour operators are set up for success on our platform from day one. If you enjoy building processes, working cross-functionally, and helping partners succeed, this could be a great fit.
The right candidate will lead by example, while onboarding new suppliers, managing early-stage relationships, and ensuring high-quality content and seamless integrations. You’ll play a key role in scaling our supply inventory and improving how we bring new experiences onto the platform. This is a hybrid role where you’ll lead a small team while also staying hands-on as an individual contributor.
Key Responsibilities
Lead and mentor a team focused on onboarding new suppliers
Own the onboarding process from initial engagement through activation
Serve as the main point of contact for suppliers during onboarding
Partner with technical teams to support integrations and resolve issues
Ensure all supplier content meets quality standards and is optimized for conversion
Improve onboarding workflows, documentation, and playbooks
Track and drive performance against onboarding KPIs (time to launch, activation, quality)
Identify bottlenecks and continuously improve processes
Collaborate with product, operations, and commercial teams to share insights and improve the platform
Analyze supplier and onboarding data to drive better outcomes
Support early-stage supplier success through guidance and best practices
Leverage AI to optimize and automate repetitive tasks and processes
The ideal candidate:
Experience leading or mentoring a team
Strong organizational and project management skills
Clear and effective communicator
Comfortable working cross-functionally, including with technical teams
Detail-oriented with strong analytical thinking
Able to manage multiple priorities in a fast-paced environment
Strong relationship-building skills
Experience working with external partners or vendors
Marketplace, onboarding, or travel industry experience is a plus
Benefits include:
Annual company bonus (up to a total of $3,000, based on company targets - deferred eligibility)
15 days of leave (increases to 20 days at 2 years tenure)
Company Healthcare Plan (Company contribution $10,500 with 2 completely covered plans)
401K company plan
Annual work from home budget $500
Annual training budget of $250
TSA Precheck (worth $80)
Annual Project Expedition tour credits of $750
Employee discounts on thousands of tours and activities
Additional Information
While we’re excited to grow our team across the U.S., we’re currently unable to hire employees residing in California or New York.
Please note that while this is a remote position, it is not suitable for digital nomads. Employees must be based in the United States and will have an allocation of time that they can work remotely in other destinations.
Project Expedition is growing quickly, and this role will likely evolve over time. You’ll have the opportunity to make a direct impact on how we scale our supply and onboarding efforts, while also shaping your own career path. This role is great for someone who is comfortable with ambiguity, works independently, and is always looking for ways to improve how things are done.